Thread: Refrigerator and Freezer no longer cooling

Ok, lets go through the basics, Do you hear the freezer fan running when you open the freezer door?

Pull the refrigerator out from the wall then remove the lower back access panel, do you see the fan running next to the compressor(big black dome)? Put your hand on the top of the compressor, is it warm and vibrating?

If both fans are running then you would need to chack the compressor start relay first. If one or no fans are running, then its likely the control board.

Here's the main control board(JAZZ) for your model:
Manufacturer's Number: 12868513



Jake

Jake,

Thanks for the response. Yes, the freezer fan runs when the freezer drawer is opened. The fan next to the compressor runs also, I did check that when I verified the coils were clear. I did not put my hand on the compressor to see if it was warm or not. What is the best way to check the compressor start relay?

Thanks for your help,

Jimmy

Ok Jimmy,

Just unplug your refrigerator and take off the compressor start relay and shake it, if it rattles inside its bad.

If no rattle, then use an ohm meter to check it for continuity, normal would be 0-1 ohm.

Compressor start relay device assembly here for your model you can order here:
Manufacturer part number 67005560 is RepairClinic item number 1159182
67005560

Jake

Jake,

Thanks again. It failed the rattle test so I have ordered one. As an aside, I had asked about testing the control card, not because I suspected it to be bad, I just wanted to know what the symptoms of a failed card are or how to check. Is there a simple way?

Jimmy

Nope, there is no way to test that control board Jimmy, so thats why we test the compressor start relay device first.


Jake