-
December 31st, 2012, 08:36 AM
#1
LG Refridgerator issue
I bought LG Refridgerator LFX31925ST, around Thanksgiving, this year 2012. Within one month, I get an error message on the front panel of the fridge (ER IF). When I called the customer service, they told me that this problem relates to the icemaker fan. If I don't use the ice maker often, it can cause this issue.
What kind of answer is this? Just because I have an ice maker, am I supposed to use it all the time? I don't necessarily need it in the winter.
The customer service agent told me to switch off the refridgerator for 4 hours and restart it. This is not a very feasible solution. If I have a fridge, I want to use it all the time. I cannot keep it off for 4 hours.
This makes absolutely no sense.
I have had an old refridgerator (Kitchenaid) with Ice maker for over 10 years, and never had this problem.
Life's good? Life sucks.
-
December 31st, 2012, 11:37 AM
#2
They're changing the name next month to LS ...lol
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
-
December 31st, 2012, 01:53 PM
#3
Thats why I advise people to stay away from LG and Samsung appliances, stick with the big boys, Whirlpool, Frigidaire, KitchenAid, GE, Maytag.
LG and Samsung make great TV's and monitors, but not appliances, and their customer service is really bad as you can see.
Just demand that a tech. comes out under warranty to fix it. They have to honor their warranty by law or you have a legitimate claim to file against them at your State Attorney Generals Office. So in your state its here: Protecting Consumers | State of California - Department of Justice - Kamala D. Harris Attorney General
Jake
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present
Look-Up & Order Parts
-
December 31st, 2012, 07:22 PM
#4
You have a defective icemaker fan or the fan motor was not connected properly from the factory. You need to call LG to schedule a repair call to resolve this issue.
Appliance Repair Tech
LG Authorized Servicer
Danville, Cal
Similar Threads
-
By samwillson in forum Whirlpool/Roper/Estate
Replies: 1
Last Post: September 8th, 2012, 08:46 PM
-
By Rworringer in forum GE/Hotpoint
Replies: 5
Last Post: September 5th, 2012, 08:53 AM
-
By johnr012003 in forum Maytag/Magic Chef/Admiral/Jenn-Air
Replies: 3
Last Post: July 14th, 2012, 05:53 PM
-
By delroy in forum General Appliance Chat
Replies: 1
Last Post: February 3rd, 2006, 10:15 PM
-
By jade72 in forum KitchenAid
Replies: 1
Last Post: September 28th, 2004, 08:55 PM
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Reply With Quote
Member
