Mineral Deposits, or Soap?

[ACE]

What do I tell the lady who wants to know what to do about the thick crud which baked onto her heating element? Is it hard water? She said that she had a softener installed, but is unsure if the dishwasher line is running through it.

[Jake]

I used to run accross that alot in Arizona, I tell people to try this:

Glisten Dishwasher Cleaner and Deodorizer
(http://www.repairclinic.com/referral.asp?R=1265&N=821)
http://www.applianceblog.com/archives/Glisten.jpg (http://www.repairclinic.com/referral.asp?R=1265&N=821)


Or This:

Citric acid- mineral deposit remover
(http://www.repairclinic.com/referral.asp?R=1265&N=273634)
http://www.applianceblog.com/archives/MineralSpot273634.jpg (http://www.repairclinic.com/referral.asp?R=1265&N=273634)