My Frigidaire FDB4315LFC0 dishwasher recently stopped working (mostly) after a power outage. Now whenever I turn on the power (via the countertop switch) it displays PF and then Er on the display. It does not display any of the other error messages listed in the service manual (ra, uo, etc).

Sometimes this will switch to "46" and sometimes it'll go away. I did run through the full test cycle without any error, but when I try to run a load, it invariably fails with the dreaded "Er" at some point in the cycle.

Is this a circuit board or control panel issue? Is there some way for me to check? Have multi-meter, will probe... if I know what to check!

Other than this, it's been a pretty good dishwasher. Thanks!

Hi,

These Frigidaire models have had some issues with both the control board and control panel keypad assemblies, it would be best to order both and return the one you don't need for a full refund.

Its hard to test these parts separately as you can get false readings at times.

Here's the control board for your model, in case you need to order it:
Manufacturer part number 154543602 is RepairClinic item number 1196151

Here's the control panel keypad assembly:
Manufacturer part number 154639203 is RepairClinic item number 1258761


Jake

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Thanks Jake!

At first I couldn't tell because the whole thing was acting weird, but I've noticed that a few of the buttons on the left side of the panel are mostly unresponsive, and all of the buttons on the right side work fine. Also when running a Normal wash or Speed Clean (from the left) I'm more likely to get an error than running an eco wash (more to the right).

Do you think that might mean the panel is bad? Thanks Again!

Yes, like I said, I would order both just to be on the safe side.

You can return the 1 you don't need for a FULL refund.

Jake

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Just today, I experienced Round 2 of this very problem... Jake, I'd like your perspective on this one, if you will...

Last November, my own Frigidaire Pro Series Dishwasher suddenly came down with the "Er"/ random-numbers / flashing lights condition. Purchased in March of 2008, it was still under warranty. Contracted service provider for Electrolux diagnosed it with the above and replaced both control board and keypad assembly. (They managed to get the parts within and perform the work in under a week, contrary to another repair contractor who said the parts were "on backorder for months".)

Everything worked fine.... until today.

The "Er" condition presented itself again, mid-cycle. We are now one month outside of the manufacturer's warranty. I contacted the repair shop that previously performed the work for their take. They said that both the parts used and labor performed in their previous warranty work on the dishwasher were no longer covered.

The rep suggested that I could call Electrolux and ask them for a good-will gesture to cover the work, given the circumstances of it being the same problem and for the fact that it's just barely out of the warranty window... But he also cautioned me that Electrolux has not had the most positive track record with customers in such situations... I did give Electrolux a call. They're closed for the day, so I'll give it a shot tomorrow.

If they don't cover it, the repair will cost at least $160 for the parts, and then there's the labor. In that event, according to the repair shop rep, the warranty for the parts - should they fail again - wouldn't be very long (he was vague, and I suspected the possibility that he wasn't thoroughly knowledgeable about the coverage on Frigidaire replacement parts).

So my question is, if this repair won't be covered by Electrolux, do you think it's worth it to spend money on repairing what looks to be a recurring problem (possibly having it happen again in another 6 months)? Might I just be better off replacing it with a more reliable brand/model?

Thanks for whatever insight you can offer me...

Yes, if Electrolux won't cover it, I'd get a lifetime warranty on the parts, we are an affiliate of one of the parts sites that will offer you that.

Whats the model# of your dishwasher?

Jake

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Hey Jake, thanks for your reponse... It's PLD4375RFC. It's a Frigidaire Professional Series, with the so-called "concealed" keypad that's on top of the door.

Here's an update; hopefully this might shed some further light on this problem in some way:

I called Electrolux this morning. A robotic-sounding woman took my call, but ultimately, she gave me an authorization number for the repair contractor I mentioned previously. (Turns out I was just 16 days out of the warranty period.)

I called the contracted service provider, was able to schedule an appointment for today (!) - turns out he brought with him the replacement parts (!) going on my word that it WAS the same problem (and he confirmed it was)... So I'm relieved and grateful that my DW is working fine again, for however long that may last.

As has been said here before (and I see elsewhere on the net), he commented that this is a very common problem with this series of Frigidaire models. He said he has performed this repair many times just in the past year.

There is something interesting to note about this repair, though: The control panel has a different appearance. The original panel (along with its first replacement I received a few months ago) was entirely silver to match the stainless steel, with the keypad having a slick, glossy texture. THIS replacement panel, while still silver overall, has a black keypad with a matte texture.

I asked the repair man if he knew if this was a deliberate design change from Electrolux in order to prevent a moisture/shorting issue... He said he honestly didn't know; that the part just started coming this way in recent months. The keypad itself FEELS more substantial to the touch, for whatever that's worth.

Jake, is it your impression that these problems are in fact a moisture collection / shorting-out issue with the keypad and/or control board? If so, would sealing around the control pad assembly (from the inside-face of the door) be of any benefit to preventing this from happening again? And what do you think: deliberate design change or just something incidental (like, I don't know, a surplus of black plastic...)?

I really don't know myself either, but that seems logical.

No, I wouldn't do that, if they've changed the design of it, that must of been a good reason to, so I wouldn't seal it.

I really don't know, wish I did.

Glad its all working good again.

Here's the console control touchpad panel for your model:
Manufacturer part number 154639207 is RepairClinic item number 1258763


Did he replace the control board too?

Jake

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Hey Jake,

He replaced both the control pad assembly and the control board.

Second replacement of both items in four months... Though we purchased and took delivery in March 2008, because it was happening for a kitchen renovation, the dishwasher wasn't installed / operated until late August of 2008. The first keypad / control board incident occurred in mid-November. So given that track record, we're just hoping for the best.... that this will last however long it will last.

If the Frigidaire fails again, we'll probably end up replacing it with a Whirlpool DU1055XTVS - which is basically the stainless steel version of the white-paneled Whirlpool "Gold" DW we had previously. IT operated (and cleaned VERY well) for two problem-free years for us... and a year later, has continued with no problems at the house of my friends we gave it to. We were trying to have all our appliances be from the same maker... but I think the Whirlpool DW would fit in just fine if it came to that...

The part number of the keypad control assembly used on yesterday's repair is 154639208, which seems to be different than the one you've show me. Its appearance is identical to the one on your site with the item number of 1258764. Could this be the part he actually used? Maybe they're interchangeable... So far, it's working fine (running through a cycle right now, actually).

Thats very interesting, here's the 154639208:
Manufacturer part number 154639208 is RepairClinic item number 1258764


Look again at your model#PLD4375RFC, is there a 0,1,2, or 3 after the "C" at the end of your model#?

Your model uses the exact same control board as enicholson:
Manufacturer part number 154543602 is RepairClinic item number 1196151

Jake

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