our frigidaire pro. series model #pld2855rfco has a problem with the dishes drying. The local repair and sales place where we purchased it said it was because the rinse aid was not used all the time. Seemed odd but we have to hand dry everything. Is this possibly true and if it is what can we do. The rinse aid does not make a difference. thank you.

If you open the door during the dry cycle, can you feel any heat coming from the heating element in the bottom of the tub?

Rinse aid is important to use for proper drying yes, also your hot water coming into the dishwasher should be about 120-130 degrees for proper drying as well.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

Look-Up & Order Parts

Shop Home Appliances