I heard a crunchy noise coming from the D/W when it was running through a cycle. It sounded like glass. I opened the D/W and didn't see anything. When the cycle completed, there was water left at the bottom. We got all the water out, opened everything up that we could at the bottom of the D/W and cleaned everything out. We tried another cycle and it did the same thing.
Any ideas on what to try next?

Hi,

Model#??

http://www.applianceaid.com/model.html Some model# helps.

jeff.

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Model # PLDB998CC0

This unit has 2 motor and pump assemblies....one for washing only and one for draining only. Both should be checked for something foreign inside....



Wash one #70, drain one #60.

Frigidaire built dishwasher new pump assembly and a common problem like noises
Frigidaire newest dishwasher, two pump system, how to take apart

Wash one can be checked from inside, drain one must be accessed from underneath ( behind the access panals )...
how to remove the access panals on a dishwasher for service Maytag Frigidaire GE Kenmore Whirlpool Inglis D&M

jeff.

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http://www.applianceaid.com/
Appliance Repair Aid
http://www.jrappliance.ca
JRAppliance

We checked everything and figured out the noise is coming from the drain pump #60. We found nothing foreign in the valves. Is there anything else we can check on this drain pump or should we just order a new one? Could it have anything to do with the ball bearings inside?

Order a new one.

Drain pump kit - PLDB998CC0

jeff.

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JRAppliance

Okay, we changed the drain pump kit. The noise went away but after we ran a Rinse Only cycle and waited until it was over, the water didn't drain and is still at the bottom. What next?

Prime the pump ( water on both sides of the pump ). Open the drain port end ( at the sink - house plumbing ) and pour some water in. Once the pump is primed and starts draining it is usually ok.

jeff.

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JRAppliance

We have replaced the pump/drain motor. We primed it as suggested but it still does not drain. I am wondering if it may have something to do with the main motor or motor casing? There is what looks to be some sort of rotating casing. I'm assuming it is supposed to be in different positions depending on the cycle. When I take this motor out and manually rotate the casing it looks like it jumps off it's track fairly easily. Could a problem with part block water during the drain cycle? If so, does an entirely new motor need to be ordered or can this particular part be replaced/repaired?

Only comes complete...


...Motor assy, circulation

But it should mate with #63 above...


......Base, soil director

Checked to make sure nothing got kinked during the repair?...all the way from the rubber hose through the drain pump ot the house drain?

jeff.

__________________
http://www.applianceaid.com/
Appliance Repair Aid
http://www.jrappliance.ca
JRAppliance