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Thread: Profile Doesnt Dispense Ice When "Running"

  1. #1
    nbateman08 is offline Premium Member
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    Default Profile Doesnt Dispense Ice When "Running"

    Model Number: pcf23ngtc
    Brand: GE

    Ok, riddle me this. The ice dispenser in the door of our GE Profile stopped dispensing ice. Yet, the water still works. Then, somehow we narrowed down that when the motor is "running" it DOESNT work. If we manually turn the fridge off, it WILL dispense ice.

    Is there some kind of power switch/fuse that could be replaced?

    Thanks in advance!

  2. #2
    Jake's Avatar
    Jake is offline Appliance Tech - Admin
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    It definitely sounds like your motherboard is bad, very common to be bad with this issue,

    Here's the motherboard for your model you can order here:
    Manufacturer part number WR55X10942 is RepairClinic item number 1531075
    WR55X10942

    Its in the back of your refrigerator, pull your refrigerator out from the wall, then take off the motherboard cover#803 here, then your motherboard is #801, Unplug your refrigerator first:


    We have a special program here, all parts you order from our links we post are returnable within 365 days for a FULL refund, less shipping, if they don't fix the problem.

    Jake
    Appliance Repair School 1987-1988
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  3. #3
    nbateman08 is offline Premium Member
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    Thanks Jake, that makes sense. I'll have to look into that and save some pennies. Appreciate your help.

  4. #4
    Jake's Avatar
    Jake is offline Appliance Tech - Admin
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    Glad to help.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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