December 15th, 2007, 08:19 PM
Kitchenaid range - blows breaker/oven not heat
Just got a new Kitchenaid Architect II propane gas range Model KGSS907. It worked fine for 2 weeks then while oven was on one time it blew the breaker (20 amp) when the top burner was turned on. The stove is only 15 amps. After that happened the fan stayed on all the time.
The repairman advised to plug range into a different breaker and apparently ordered parts to fix fan. He said we could use it and just plug it in when needed. That ended tonight when the fan won't go at all and the new breaker keeps blowing. The oven light now stays on when plugged in and when the oven is turned on it sounds as though the oven starts, but before it begins to heat the breaker blows. It keeps blowig the breaker at this same time. The only good thing is the range top works!
When the range is plugged in the following appears on the display: "Kitchenaid" with the number "30" below it. There is also the following below that: AM16 VI15 EEKGO-004.
The repairman is coming back this week and I am trying to get a head start on this new development to assist. It's now been two weeks and frustration is getting high - especially with the kids coming home for the holidays!
Any help would be greatly appreciated. Thank you.
December 16th, 2007, 12:54 AM
Since its under warranty, they would have to fix it.
I would contact the store were you bought it from, and demand an exchange or get your money back and buy it somewhere else that cares about your satisfaction.
You always have 30 days to return an appliance for any reason, but after that 30 days, its like pulling teeth to get an exchange or money back.
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present
Look-Up & Order Parts
By Gargy30 in forum Whirlpool/Roper
Last Post: July 29th, 2007, 10:57 AM
By Bobbie Hall in forum KitchenAid
Last Post: March 16th, 2007, 08:30 PM
By jangona in forum KitchenAid
Last Post: April 26th, 2006, 12:48 PM
By miker5 in forum KitchenAid
Last Post: March 29th, 2006, 01:58 PM
By ACE in forum Sears Kenmore
Last Post: February 11th, 2006, 08:58 PM
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!