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July 19th, 2012, 08:47 AM
#1
Kitchenaid built in refrigerator cycling on and off sounds at the top
Brand:
KitchenAid
Age:
1-5 years
We have a 4 yrd old Built-in Kitchenaid Refrigerator model KSSO42QTB00. Yesterday it started cycling on and off multiple times a minute. I called Kitchenaid and my 2 choices are a $95 / diagnostic appointment and pay parts and labor OR puchase a Service Plus one repair/warranty for one year through Assurant for $495.20. Any suggestions would be greatly appreciated!
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July 19th, 2012, 09:27 AM
#2
Is it still keep everything cold in both sides?
Jake
Appliance Repair School 1987-1988
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Jake's Appliance Repair Nov. 2005-present
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July 19th, 2012, 09:29 AM
#3
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July 19th, 2012, 09:33 AM
#4
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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July 20th, 2012, 08:33 AM
#5
Rick, how do I see if the condenser fan motor is working? The cycling is intermittent which is going to make it extremely difficult/expensive for technician to troubleshoot.
Thanks!
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July 20th, 2012, 10:29 AM
#6
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July 24th, 2012, 11:27 AM
#7
Rick-sorry it has taken me so long to get back to you. Went out of town. Yes I can feel air moving. To make matters worse, the cycling is all the time now and other loud sounds are happening periodically.
We had a service tech come out this morning and he said it needs a new Main Electronic Control Board. He was here less than 3 minutes. Company is supposed to call back with a repair quote but I had to pay him $89.95 today. Do you know what the part number that would be and how easy it would be to install. We have installed many cards in desktop computers so I am not afraid to install the new one if the price is right. He also said that the card could fail before he could get the part and come back to install it. Obviously I want to fix this before that would happen. Thanks so much!!!
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July 24th, 2012, 11:28 AM
#8
Oops another question. Can we and should we install a surge protector to plug the refrigerator into? He thinks it was most likely damaged due to a power surge/brown out that we have had due to sever storms in our area? Thanks!
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July 24th, 2012, 12:37 PM
#9

Originally Posted by
Roslyn
going to make it extremely difficult/expensive for technician to troubleshoot....... He was here less than 3 minutes.........had to pay him $89.95

Originally Posted by
Roslyn
Yes I can feel air moving. To make matters worse, the cycling is all the time now and other loud sounds are happening periodically.
Shoot! Oh well, I would have said, sounds like the main control board needs to be replaced. It's #11 in the parts breakdown and is fairly easy to replace. (Looks like they're currently out of stock.)
Main Control Board W10219462 Order now for same day shipping. 365 day return policy. RepairClinic.com

Originally Posted by
Roslyn
Can we and should we install a surge protector
I don't know about surge protectors on refrigerators. Some machines draw a lot of amps when they first start. Sorry
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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July 24th, 2012, 04:13 PM
#10
Rick thanks for part number. What part number is control board that is labelled #5 on that same diagram? The repair shop called back and said they would order 2 controllers, the 1st one you mentioned and the second one she said was W2318054 but I can not find that part anywhere. Can you tell me what the correct part number is for that 2nd board. Do you really think I need to replace both boards or just the main one? Thanks so much!
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