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Thread: Kitchenaid built in refrigerator cycling on and off sounds at the top

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    Roslyn is offline Premium Member
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    Default Kitchenaid built in refrigerator cycling on and off sounds at the top

    Model Number: KSSO42QTB00
    Brand: KitchenAid
    Age: 1-5 years

    We have a 4 yrd old Built-in Kitchenaid Refrigerator model KSSO42QTB00. Yesterday it started cycling on and off multiple times a minute. I called Kitchenaid and my 2 choices are a $95 / diagnostic appointment and pay parts and labor OR puchase a Service Plus one repair/warranty for one year through Assurant for $495.20. Any suggestions would be greatly appreciated!

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    Is it still keep everything cold in both sides?

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    Roslyn is offline Premium Member
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    Yes thankfully it is.

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    rickgburton is offline Appliance Tech - Moderator
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    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 25 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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    Roslyn is offline Premium Member
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    Rick, how do I see if the condenser fan motor is working? The cycling is intermittent which is going to make it extremely difficult/expensive for technician to troubleshoot.

    Thanks!

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    Quote Originally Posted by Roslyn View Post
    Rick, how do I see if the condenser fan motor is working?
    Remove #1 and feel if any air is blowing through #5 or............



    Remove#5 and you'll be able to see all this:

    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 25 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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    Roslyn is offline Premium Member
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    Rick-sorry it has taken me so long to get back to you. Went out of town. Yes I can feel air moving. To make matters worse, the cycling is all the time now and other loud sounds are happening periodically.

    We had a service tech come out this morning and he said it needs a new Main Electronic Control Board. He was here less than 3 minutes. Company is supposed to call back with a repair quote but I had to pay him $89.95 today. Do you know what the part number that would be and how easy it would be to install. We have installed many cards in desktop computers so I am not afraid to install the new one if the price is right. He also said that the card could fail before he could get the part and come back to install it. Obviously I want to fix this before that would happen. Thanks so much!!!

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    Roslyn is offline Premium Member
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    Oops another question. Can we and should we install a surge protector to plug the refrigerator into? He thinks it was most likely damaged due to a power surge/brown out that we have had due to sever storms in our area? Thanks!

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    Quote Originally Posted by Roslyn View Post
    going to make it extremely difficult/expensive for technician to troubleshoot....... He was here less than 3 minutes.........had to pay him $89.95
    Quote Originally Posted by Roslyn View Post
    Yes I can feel air moving. To make matters worse, the cycling is all the time now and other loud sounds are happening periodically.
    Shoot! Oh well, I would have said, sounds like the main control board needs to be replaced. It's #11 in the parts breakdown and is fairly easy to replace. (Looks like they're currently out of stock.)
    Main Control Board W10219462 Order now for same day shipping. 365 day return policy. RepairClinic.com

    Quote Originally Posted by Roslyn View Post
    Can we and should we install a surge protector
    I don't know about surge protectors on refrigerators. Some machines draw a lot of amps when they first start. Sorry
    OWNER RICK'S APPLIANCE REPAIR
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    Rick thanks for part number. What part number is control board that is labelled #5 on that same diagram? The repair shop called back and said they would order 2 controllers, the 1st one you mentioned and the second one she said was W2318054 but I can not find that part anywhere. Can you tell me what the correct part number is for that 2nd board. Do you really think I need to replace both boards or just the main one? Thanks so much!

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