Results 1 to 2 of 2

Thread: Cracked water line on dispenser (KSRS25ILBL00)

  1. #1
    Schly is offline Premium Member
    Join Date
    Jul 2006
    Location
    Santa Rosa, CA
    Posts
    4

    Default Cracked water line on dispenser (KSRS25ILBL00)

    Hi everyone,

    This KitchenAid side by side is only about 3 years old. The plastic line that flexes in an arc to dispense water into a glass is broken in half where it is held by the clip just above the dispenser handle on the outside of the door. I've tried to dig into this to see if I could just replace a few inches of plastic tubing, but I can't figure out how to get into the dispenser to disconnect it and replace it. I have a sneaking suspicion that it might be a single line that runs down, through the lower hinge and to the back of the unit.

    Doesn't really help me because I still don't know how to get to it to replace it.

    Any ideas?

    BTW, should this be a warranty repair? I don't think this like should have cracked in the few years that I've owned this. You can see a series of stress cracks on the outside of the plastic tube where it is bent and held in place by the metal clip. Obviously, one of them gave way and broke clean through the tubing. Now, when I push the dispenser handle, I get a little bit of water in the cup and a LOT shooting straight at the light bulb in the dispenser.

    Any help and suggestions would be welcome!

    Thanks,

    John

  2. #2
    Jake's Avatar
    Jake is offline Appliance Tech - Admin
    Join Date
    Aug 2004
    Location
    Springfield, Oregon
    Posts
    63,680

    Default

    Hi,

    You will need to change that plastic tubing and the metal clip, it comes in a kit:
    Fitting and tube assembly, water dispenser

    You need to take off the dispenser frame to get to it, there are 2 small slots underneath the bottom of your dispenser frame, get a screwdriver and it just pops off.

    Yes, the water line runs to the bottom of the door, you will need to take off the kick-plate, and there is a coupler that you will see where it connects, just undo the water line from the coupler that goes up through your door and it just pulls up from the dispenser.

    To put the new one in, just run it down the door and reconnect everything.

    Unfortunately, the warranty won't cover this repair.

    Jake

    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

Similar Threads

  1. GE Water Dispenser Line keeps freezing up ...
    By Oxen72 in forum GE/Hotpoint
    Replies: 43
    Last Post: May 5th, 2013, 02:04 PM
  2. Water Dispenser SDX26VL
    By jxp_app in forum Amana
    Replies: 6
    Last Post: February 8th, 2007, 10:49 AM
  3. Kenmore refrigerator water dispenser drips
    By Mike C in forum Sears Kenmore
    Replies: 23
    Last Post: February 6th, 2007, 08:57 PM
  4. Whirlpool Gold water drip from dispenser
    By wiznkids in forum Whirlpool/Roper/Estate
    Replies: 11
    Last Post: November 30th, 2006, 09:31 AM
  5. GE Profile water dispenser line leaking
    By dlynch in forum GE/Hotpoint
    Replies: 4
    Last Post: October 4th, 2006, 08:17 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog YouTube: ApplianceBlog