Results 1 to 8 of 8

Thread: Freezer not getting cold

  1. #1
    jbcottrell is offline Member
    Join Date
    Jul 2012
    Location
    Los Angeles
    Posts
    2

    Default Freezer not getting cold

    Model Number: LRBN20512WW
    Brand: LG
    Age: 1-5 years

    Hello all. I have a bottom freezer LG LRBN20512WW. The fridge works fine but the freezer is not getting cold. It's cool, but doesn't get cold enough to make ice. Here is the story so far:

    A repairman came out and pulled the cover inside the back wall of the freezer. We found the coils had frost on the upper right hand corner but not on the whole thing. He thought it was a bad fan so he removed the fan and took it with him to find another one. Overnight, the freezer began working but the fridge now stopped. After installing a new fan the following day, we regained the fridge, but once again lost the freezer.

    He returned and charged the system with R134. Still not freezing.

    Any ideas what to check next?

    Thanks in advance!

  2. #2
    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    8,191

    Default

    Hi,

    We found the coils had frost on the upper right hand corner but not on the whole thing.
    That is an indication of a major system problem...leaker, restriction, inefficient compressor or any combination of those.

    A repairman came out and pulled the cover inside the back wall of the freezer. We found the coils had frost on the upper right hand corner but not on the whole thing. He thought it was a bad fan
    JMO!
    Time for a new service company/service tech!

    jeff.
    http://www.applianceaid.com/
    NEW Appliance Repair Aid

    http://www.jrappliance.ca
    JRAppliance

  3. #3
    jbcottrell is offline Member
    Join Date
    Jul 2012
    Location
    Los Angeles
    Posts
    2

    Default

    I agree with the new repairman. Is there anything I can check? What would cause the fridge to work, but not the freezer?

  4. #4
    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    8,191

    Default

    The bare coils with a ball of ice/frost should be checking enough....need special equipment to check further into the refrigeration system.
    A none functioning condensor fan motor ( beside the compressor ) is something can can allow the FF section to work but not the FZ.

    jeff.
    http://www.applianceaid.com/
    NEW Appliance Repair Aid

    http://www.jrappliance.ca
    JRAppliance

  5. #5
    flowman759 is offline Premium Member
    Join Date
    Jul 2012
    Location
    Fort Collins
    Posts
    4

    Default

    Hi, any updates on this? I'm having a similar problem on my LG bottom freezer (LRBC20512WW). Original diagnose was a bad compressor, so that was changed out. Then we had the same problem, which seemed like insufficient cooling by the compressor again. So the repair switched it out again, saying it was probably defective. Now we are on our third compressor and can't get the freezer to freeze. Any ideas on what to try now? On my request we pulled the back off the inside freezer compartment to check for a defrost issue...but all looked good.

    Thanks,
    James

  6. #6
    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    8,191

    Default

    Hi,

    On my request we pulled the back off the inside freezer compartment to check for a defrost issue...but all looked good.
    Good how?
    All evenly frosted, 1/2 frosted and 1/2 bare, etc?

    jeff.
    http://www.applianceaid.com/
    NEW Appliance Repair Aid

    http://www.jrappliance.ca
    JRAppliance

  7. #7
    flowman759 is offline Premium Member
    Join Date
    Jul 2012
    Location
    Fort Collins
    Posts
    4

    Default

    Frosted at the ends only. I just meant that the drain wasn't iced up, showing a defrost problem. The service tech thought that it was indicative of an inefficient compressor.

    Thanks for the reply. Kind of stuck now, tech just called to say he needed to take it into his shop to figure out how to work on it. He said the LG service rep told him he needs a nitrogen supply to setup the new compressor. This sounds like a new car requiring special equipment to repair

  8. #8
    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    8,191

    Default

    Frosted at the ends only.
    That's odd!! *Sometimes* a frost free issue frosts over all the coils and all of a sudden the defrost starts to work again and defrosts the middle of the evaporator leaving the ends still plugged up with frost.

    I just meant that the drain wasn't iced up, showing a defrost problem
    Drain would just be a drain issue, frost free issue allows the evaporator to completely frost over plugging/blocking the air flow.

    He said the LG service rep told him he needs a nitrogen supply to setup the new compressor.
    Restrictions have plagued the LG refrigerators....esp drier and heat exchangers.

    JMO!

    jeff.
    http://www.applianceaid.com/
    NEW Appliance Repair Aid

    http://www.jrappliance.ca
    JRAppliance

Similar Threads

  1. MAYTAG FREEZER is cold but not cold enough to freeze. It's getting down to 18-20 degrees F
    By Sean Kennedy in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 2
    Last Post: February 17th, 2012, 06:58 PM
  2. FIXED: FRIGIDAIRE Upright Freezer Not Keeping Cold - Cold Control Problem??
    By alaw in forum Frigidaire/Electrolux
    Replies: 7
    Last Post: February 11th, 2012, 12:41 PM
  3. Replies: 6
    Last Post: June 25th, 2009, 08:49 AM
  4. Replies: 17
    Last Post: June 3rd, 2009, 10:40 PM
  5. Maytag has hot center betwn doors...fridge not cold, freezer very cold???
    By mike5410 in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 1
    Last Post: August 14th, 2007, 12:24 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog YouTube: ApplianceBlog