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#1
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We have a Neptune Gas Dryer that will not turn on. The touch panel lights up and the display is there. But when you push start it will not turn on, but once a day. Then it sits there pinging all day and night long, saying the load is dry. I just got the darn panel to change to the lowest sound setting, but it's been three months of pinging. We tried unplugging the
dryer to reset the board, sort of like rebooting a computer, but that has not worked either. Any help would be great. Mewilke |
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#2
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Hi Mewilke,
Whats the model# of your dryer? Its located inside the door, or on the very top of the console. Sounds like the control board is malfunctioning. Jake
__________________
Appliance Repair School 1987-1988 Star Appliance Tech. 2 yrs. 1988-1990 Wards Appliance Tech. 11 yrs. 1990-2001 Sears Appliance Tech. 4 yrs. 2001-Oct. 2005 Jake's Appliance Repair Nov. 2005-present If you need more repair advice help on your appliance, click Here Look-Up & Order Parts Shop Home Appliances |
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#3
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MDE7500AYQ
Neptune Maytag Gas Dryer, only two years old. Thank you so much for your help! |
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#4
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Thanks,
Whats the serial# of your dryer? You have a 2 yr. parts warranty on your dryer. That control board is extremely expensive, so it would be to your advantage to use the warranty. ![]() You can contact Maytag here: http://www.maytag.com/support/service_parts.jsp Jake
__________________
Appliance Repair School 1987-1988 Star Appliance Tech. 2 yrs. 1988-1990 Wards Appliance Tech. 11 yrs. 1990-2001 Sears Appliance Tech. 4 yrs. 2001-Oct. 2005 Jake's Appliance Repair Nov. 2005-present If you need more repair advice help on your appliance, click Here Look-Up & Order Parts Shop Home Appliances |
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#5
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Thank you Jake,
I will look into the serial number and the warrenty, I was unaware it was a two year deal. I am at work right now, but will forward the thread to my home email for this weekend. Thank you again for your time and expertise. Mewilke |
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#6
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Yes, 2 yrs. warranty on parts only. You just pay the labor to have it installed.
Jake
__________________
Appliance Repair School 1987-1988 Star Appliance Tech. 2 yrs. 1988-1990 Wards Appliance Tech. 11 yrs. 1990-2001 Sears Appliance Tech. 4 yrs. 2001-Oct. 2005 Jake's Appliance Repair Nov. 2005-present If you need more repair advice help on your appliance, click Here Look-Up & Order Parts Shop Home Appliances |
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