Thread: Maytag Neptune Dryer Diagnosis Problem

Yes, the repair person got it wrong.

You need the control panel touchpad assembly.

Here's the membrane control panel touchpad assembly for your model you can order(For Maytag serial# that starts with 68 or lower):
Manufacturer's Number: 33002536



Here's the membrane control panel touchpad assembly for your model if your dryer serial# starts with 69 or higher:
Manufacturer's Number: 22004444

OK, finally got around to replacing the control panel touch assembly... I put in the newer control panel while I was at it. While I was there it did start up.

Now my mother is telling me the dryer will start, run for a little while and then stop. The sounds she described on the phone sounded like a motor stopping under a load? I'm going over there soon and will get more information...

Do you think this new stopping problem was the actual cause of the membrane failure? Or, has my mother put the dryer into some sort of mode that actually stops it normally? She says she's never heard the dryer do that before.

I think I'll also try putting in the original control panel while I'm there.

You'll have to go there and see whats going on and run a load in all cycles and see how long it runs before it stops, then if and when it stops try and restart it again right away.

Jake