June 14th, 2012, 11:32 AM
Fridge and freezer both died
More than 10 years
So my parents have a 10.5 year old Jenn-air JCB2388ARQ side-by-side refrigerator that recently died. For a while it had a slow water leak from underneath the unit, by the freezer compartment. Don't know if that's related, just figured I would throw it out there.Up until a couple of days ago, both the freezer and the refrigeration unit worked fine. All of a sudden, both the freezer and refrigeration compartments stopped working completely.
My parents have a warranty service provided through their utility provider, and they sent a tech out to take a look. He determined that the failed part was a compressor "rotor" (sorry, he didn't give a written diagnosis which I found odd, so I am going by what my mom remembers), and compressor parts are not covered under the warranty.
I am fairly mechanically inclined, but HVAC stuff is definitely not my forte. There is a switch or relay that I can hear click periodically. I opened the panel in the back of the freezer, and the fan above the radiator-style apparatus is going, but there is no cold air coming from the pipes.My question is, what is the compressor "rotor"? I checked on a few different parts sites, and found a compressor and condenser no problem, but could not find anything called a rotor. Also, is this part replaceable with standard hand tools, or does the R134 aspect require custom tools? I searched for a service manual online but cannot find a link anywhere.
FYI, I checked out the backside of the unit. The black compressor is warm to the touch. The unit next to it (condenser?) has a fan that is blowing at a good clip, but none of the copper lines feel cool or cold to the touch. The switch/relay also sounds like it is going off about once a minute.
Thanks for the help.
June 14th, 2012, 04:04 PM
I suspect the tech. meant the internal piston which is sometimes referred to as a rotor is shot, but thats usually not the main part to go bad when your compressor doesn't start.
Usually its the compressor start relay thats shot, thats what you hear clicking.
Its mounted on the side of your compressor in the back of your refrigerator.
Unplug your refrigerator first! Then take it off, you can use a flathead screwdriver to pry it off if its hard to remove with your hand.
Then make down on paper were the wires go to it, then take the wires off and shake it, if it rattles then its definitely bad.
I've run into lots of compressor start relies that go bad due to overheating and finding the condenser coils totally clogged with lint/pet hair, which cause that relay to go bad.
To clean your condenser coils get a vacuum cleaner and suck up all the lint/pet hair. The condenser coils on your model are to the right of your compressor, black metal box shaped.
Here's the one for this model you can order here:
Manufacturer part number 2262185 is RepairClinic item number 1026721
Let us know what you find.
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