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Thread: Samsung RS275ACRS: ice cracks when popped out of tray

  1. #1
    jkc120 is offline Member
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    Default Samsung RS275ACRS: ice cracks when popped out of tray

    Model Number: RS275ACRS
    Brand: Samsung
    Age: 1-5 years

    We have a strange problem with our ~2 year old Samsung refrigerator. The ice on cube mode comes out crushed.

    It's NOT a problem with the cube/crush toggle. I watched it when it was dispensing ice into the tray and when it twists the ice tray the cubes crack and come out in fragments rather than as a whole cube.

    I tried setting the temperature lower and higher, with no effect.

    What could the problem be? It's super frustrating as I'm not much of a crushed ice person, and have just been living with it for as long as I can remember (can't recall if it did it from day 1 or not).

    Any ideas would be greatly appreciated! Thanks!

  2. #2
    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
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    Hi,

    A guess...cubes too BIG, too small, freezer too cold ( should maybe measure the temps ).

    jeff.
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  3. #3
    jkc120 is offline Member
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    Quote Originally Posted by jeff1 View Post
    Hi,

    A guess...cubes too BIG, too small, freezer too cold ( should maybe measure the temps ).

    jeff.
    What could cause the cubes to be too big or too small? I can try to find a thermometer to measure the internal temperature, but I did try running it at various temperatures.

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    jkc120 is offline Member
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    I just checked, and it's hard to tell, but it looks like the tray was over filled. It felt like it was a solid flat sheet of ice on the tray. I forced it to crack out the cubes to watch it, and another strange thing is that there were 3-4 cubes that were fully frozen, while other cubes were only partially frozen (shell outside) and others were just water. Should they all be freezing consistently? Maybe that's the problem - it's cycling the tray when only half of the cubes are finished and the others crack because they're not yet frozen fully? How would I lengthen the cycle? Or is this indicative I need to drop the temps a bit to have it freeze faster maybe?

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    jeff1's Avatar
    jeff1 is offline Appliance Tech - Moderator
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    What could cause the cubes to be too big or too small?
    Poor water pressure, clogged shut off valve, bad icemaker could give small cubes. Bad icemaker, fill valve, icemaker body calciumed over, could give too large cubes.

    I can try to find a thermometer to measure the internal temperature
    Good, set refrigerator ( FF and FZ ) on normal and post the temps.

    It felt like it was a solid flat sheet of ice on the tray. I forced it to crack out the cubes to watch it, and another strange thing is that there were 3-4 cubes that were fully frozen, while other cubes were only partially frozen (shell outside) and others were just water.
    Hollow cubes if often a sign of poor or low pressure fills.....icemaker body could get cold to quickly with little water and cause the icemaker to cycle too fast.
    Don't know much about Samsung refrigerators or icemakers but is -sounds- like a water issue so far.

    jeff.
    http://www.applianceaid.com/
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