Hello,

I was wondering if you could help me with my refridgerator problem. The freezer seems to be working fine, but the refer side is not as cold. I've read some of your similar threads and it does seem like it would be the defrost timer and/or the heater element. My model number is 363.9731785 and the coils behind the freezer panel was completely and evenly frosted (white snow). Any help will be very much appreciated.

Thank you,

Carlton

Hi Carlton,



Pic from Appliance411

Your defrost timer is located inside your refrigerator section in the back where your temperature control knobs are at.

Its #648 here:
http://c.searspartsdirect.com/lis_png/PLDM/10039520-00006.png
You would need to pop-off the little button#306 then you can put a flathead screwdriver in there and turn it clockwise slowly and see if your refrigerator comes on again.

Give it some time to see if your defrost heater thats located underneath the evaporators coils in the freezer come on.

Here's the defrost timer for your model:
Manufacturer's Number: WR9X520

WR9X520

Let me know what happens, then we will go from there.

Jake

__________________
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Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

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Thanks Jake. I will let you know what happens.

Hey Jake,

If the defrost heater does not come on, what would be the better/easier way to check to see if it is bad (Visual or by an ohm meter...)?

Thanks again,

Carlton

Your defrost heater is the black calrod type, so you would need to ohm it with an ohm meter, normal ohms on that is 11-30.

Also ohm your defrost thermostat(while frosty), it clips on the top of your evaporator coil in the freezer. That should read 0 ohms.

Usually I find the defrost thermostat bad if the defrost heater doesn't come on when you turn the defrost timer into the defrost cycle.

Here's the defrost thermostat for your model:
Manufacturer part number WR50X129 is RepairClinic item number 304837
WR50X129

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

Look-Up & Order Parts

Shop Home Appliances