[FIXED] HE2 Plus won't spin - ApplianceBlog.com

***pej*** · #1 November 2nd, 2009, 05:12 PM

I have a 2 yr old Kenmore he2 plus and it just stopped spinning. Wash cycle works fine and drum turns w/o a problem just won't spin. Any help is much appreciated. Model # 110.47512602.

***Jake*** · #2 November 2nd, 2009, 07:54 PM

Does the water drain first before it trys to spin?

Jake

***pej*** · #3 November 2nd, 2009, 08:07 PM

No. I did some more searching on the site and found a possible solution to check the pump. I followed your step by step instructions and it was very easy. I have run 2 loads since cleaning the pump out and so far so good. Thank you for your site. This is the best 5 bucks I've ever invested.

***pej*** · #4 November 2nd, 2009, 08:23 PM

It lasted for 2 loads on the 3rd it will not drain again. I rechecked the pump and it was clear. I did have a F21 code which was expected.

***Jake*** · #5 November 2nd, 2009, 10:39 PM

If you can't find anything else in your water pump filter, then its likely you'll need to remove the tub to pump hose#6 here:
http://c.searspartsdirect.com/lis_pn...2048-00005.png
by removing the #5 clamp and the drain ball#4.

If still nothing is clogged, then its likely you will need a new water pump. Thats what error code F21 refers to, draining problem.

The water pump changes from #8540024 to #W10130913:
(The manufacturer has replaced part#8540024 with this item, part #W10130913.) (Manufacturer part#W10130913 is RepairClinic item #1373005.):

Let me know what you find.

Jake

***pej*** · #6 November 3rd, 2009, 06:00 AM

I checked it all again and found no further foreign debris. Pump motor would try and start but hum and vibrate. It also got pretty warm to the touch. I unplugged and let sit till cooled down and no change. I did order a pump and it should be here in a few days. I unplugged unit over night and tried again this morning and it worked. Very noisy but worked. I stoll think its the pump. Will replace when it gets here and let you know.

***Jake*** · #7 November 3rd, 2009, 09:27 AM

Yes, its definitely the water pump then.

Yes, keep us posted.

Jake

***pej*** · #8 November 15th, 2009, 10:59 AM

Problem fixed. I just installed my new pump that arrived a couple days ago from the repair clinic. Works like new. Also maybe nothing but this new pump is much quiter than the original. Subtotal cost this route was $101.00 compared to $400.00 Sears quoted me. I'm a believer. Thanks again.

***Jake*** · #9 November 15th, 2009, 11:28 AM

Excellent pej, good job.

Jake

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