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Thread: Kenmore washing machine not spinning

  1. December 17th, 2009, 01:29 AM #1
    dayz0811
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    Default Kenmore washing machine not spinning

    Hello,

    I have a Kenmore, top load, direct drive washing machine that has stopped spinning while in the spin cycle. It is also making a rumbling, clicking sound during the spin cycle.

    I have removed the motor to see if it was the coupler that was broken but the three pieces are fine. I am now guessing it is the drive block since I can spin the basket with my hands. However, I can't seem to remove the spanner nut since the basket spins as I try to unscrew it. I am guessing that it is not supposed to do that.

    Any suggestions? Would the fact that the basket is spinning as I try to unscrew the nut suggest other problems?
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  2. December 17th, 2009, 04:13 AM #2
    pucara
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    Does it drain the water?
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  3. December 17th, 2009, 10:06 AM #3
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    Jake
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    Whats the model# of your washer? Its located inside the lid.

    Are you turning the spanner nut clockwise? On these models its reversed thread to loosen that nut.

    Jake
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  4. December 17th, 2009, 11:31 AM #4
    dayz0811
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    Yes, the water is drained, it just does not spins.

    The model number is 110.24964300. I haven't tried to turned it clockwise so I'll see if that does the trick.
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  5. December 17th, 2009, 04:11 PM #5
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    Jake
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    Ok thanks, let us know how it goes.

    Yes, Sounds like your tub drive hub is stripped.

    Here's the tub drive block for your model:
    Manufacturer part number 389140 is RepairClinic item number 2858
    389140

    Jake
    Appliance Repair School 1987-1988
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