Thread: Kenmore washer makes loud noise when it starts to spin

Did you remove the water pump and look inside it for something rattling around in it?

Here's the water pump for your model:
Manufacturer part number 3363394 is RepairClinic item number 3296


Here's a video on how to access it:



Jake


Jake

Also check your motor coupler:

Motor coupling:
Motor Coupling 285753A Order now for same day shipping. 365 day return policy. RepairClinic.com

Watch this video:

The only time it makes the noise is at the start of the spin cycle. I took the water pump off and looked in it and it appeared to be clear. Then
I saw something that made me think it was the Drive block so I am trying to replace that. I have the washer down to trying to get the inner tub out but am having difficulty doing so. There appears to 4 spring loaded catches at the bottom of the center shaft of the inner tub. I tried depressing those but am still unable to remove the inner tub to get at the drive block. How do I get the inner tube out? Guidance would be greatly appreciated.

Thank you
Dug031643

You'd need a spanner wrench:
Spanner Wrench (part #1021707) from RepairClinic.com

Watch this video:





Is this what your seeing? These are just the filters, they should come out with the inner tub:
Manufacturer part number 285868 is RepairClinic item number 897727





Here's the tub drive block for your model you can order here:
Manufacturer part number 389140 is RepairClinic item number 2858
389140

I really appreciate the info - I finally got the inner tub out - I had to take a block of wood and a hammer and tap - it was just frozen. I did replace the drive block. Also when I got it apart, one of the little plastic dogs that move was broken so I replaced all four of those. When I got it all back together, it still makes the noise when it starts to spin. It is fine in wash - no noise. The noise is sort of like a hammering noise and It stops after it spins for a short time (Maybe a minute or so). I will look at the coupler next. Is it possible the problem could be in the Clutch that drives the basket?

Again I really appreciate your comments.

dug031643

Yes, sounds like the clutch or the basket drive, most of the time its just the clutch though.

Here is your clutch assembly you can order here:
Manufacturer part number 285785 is RepairClinic item number 2670
285785

Here's a help video for replacing the clutch:





Here is the basket drive for your model you can order here:
Manufacturer part number 285792 is RepairClinic item number 1254
285792


Then to remove the basket drive:
Grasp plastic cam on basket drive and turn while pulling downwards


Jake