Broken Ice Dispenser (GE) - ApplianceBlog.com

telecomwiz1 · #1 August 31st, 2006, 12:11 PM

I have a 9 year old Kenmore Refrigerator (GE), model 363.58095890. The through the door ice dispenser has stopped working. The through the door water dispenser is working fine. I took apart the unit and tested the Motor Crusher Dispenser, part #. WR60X0202 by connecting it to a separate 110 Volt outlet. It works fine. I took my volt meter and discovered that there is not current running through the circuit that the Motor Crusher Dispenser is normally connected to. What seems to happen is that there is a very quick tiny burst of current and then nothing. I tested the circuit that runs the ice crusher / ice dispenser Solenoid and that receives power fine. Also the interior light is working fine. I can't figure out what to do now. It is as if there is a blown fuse related to the Motor Crusher circuit, but I don't see mention of that or anything else that might be replaceable that would regulate the voltage. Does anyone have any ideas of what I should do next?

***Jake*** · #2 September 1st, 2006, 09:41 AM

Its possible you have a short in your dispenser control board.

Can you move that solenoid piston up and down ok?

Lots of times i see that solenoid in the dispenser housing get rusted and lock-up.

Jake

telecomwiz1 · #3 September 1st, 2006, 11:11 AM

Jake,

Thanks for your reply. Your first question was: Its possible you have a short in your dispenser control board? My answer is yes, very possbile since the ice dispenser crusher motor test OK when I removed it from the freezer and tested it. Unfortunately, I don't know how tough it is to get to the dispenser control board, but I can look at that this weekend. If I do figure out how to get to it, how do I test it?

Yes, I can move the solenoid piston up and down, that hasn't been the problem at all. The problem is that the ice dispenser crusher motor does move. It appears not to be getting any voltage or current when it is installed in the freezer.

Thanks again!

Peter

telecomwiz1 · #4 September 1st, 2006, 11:29 AM

Opphs, I have a typo. I mean to say in the last paragraph that the ice dispenser motor does not move.

***Jake*** · #5 September 4th, 2006, 07:42 AM

That front little panel should just pop-off to get to it.

As for testing it, I believe you already did as you said in your first post:

Quote:

I took my volt meter and discovered that there is not current running through the circuit that the Motor Crusher Dispenser is normally connected to. What seems to happen is that there is a very quick tiny burst of current and then nothing.

Thats a sure sign its bad.

Jake

telecomwiz1 · #6 September 5th, 2006, 07:53 PM

Jake,

Thanks for your help! I am ordering the Dispenser Control Board and will let you know if that solves the problem or not.

Peter

***Jake*** · #7 September 6th, 2006, 01:20 PM

Sounds good Peter.

Jake

telecomwiz1 · #8 September 11th, 2006, 05:25 PM

Way to go Jake. I ordered the part from Repairclinic.com per the link your provided. It arrived today, I installed it, it now works great and even my wife is impressed.

Thanks to you and the folks at Appliance Blog.>>
>>
Sincerely,>>
>>
Peter>>
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***Jake*** · #9 September 11th, 2006, 10:57 PM

Good job fixing it Peter.

Jake

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