Hello,

My Kenmore model # 25359683992 is having a little problem with the ice dispenser. The flap door does not open and prevents the ice from going through. It was working fine and just decided to stop working, granted it is almost 6 years old. Do I just need to replace the solenoid for the flap door? Is it possible that something else is broken? Everything else works, water, crushed ice, cubed ice. Thanks for your help in advance.

Hi,

Its likely your heat motor that opens and closes that ice dispenser door has gone bad.

#35 here is your heat motor:
http://www3.sears.com/imaging/ImageP...&titleID=00007



Here is the new one for your model:
Heat Motor

Jake

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Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
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Thanks for the reply Jake, I will go ahead and order that part. Is this easy to replace or can I do it myself? Thanks again for the help.

Yes, it fairly easy to replace, just remove #23 & there is a screw under #28 to move then that comes off, then take the 2 screws off from your dispenser, you will see them after you remove #23. Then remove the 4 #26 screws, then get a putty knife and pry out the dispenser housing #4 on both sides, don't worry you won't break it, it has double sided tape on the back of it. Then you will see the heat motor on the right side.

Make sure you unplug your refrigerator before making this repair.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

Look-Up & Order Parts

Shop Home Appliances

Thanks a lot for all the help Jake, I will install it once I get the part. Thanks again for the assistance.

Glad to help Spyder, Let us know how it goes.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

Look-Up & Order Parts

Shop Home Appliances