Either one, they are both are affiliates. Yes the part is on back-order everywhere, unfortunately.

Jake

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Jake,

Any word on when the control panels will be in stock? They still seem to be backordered everywhere.

Thanks,

Patrick

Hi Patrick,

Thats very odd that they are still on backorder, just keep checking back.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

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Hi Jake!

I just found this site through Google, and am so, extremely grateful that I did! We have Kenmore Elite dryer model 110.63932101, and it decided this morning to stop working properly. I pressed the start button and started to walk away, and it immediately shut down when I released the button. Of course this happened on the same day my neighbor decided to put a new roof on his house at 7 in the morning. Not good!

Anyway, after reading through many of the earlier posts in this thread, I'm pretty convinced that we need a new control board. I propped something under the start button this morning and got it to keep running for 20 minutes or so, but there was no heat.

Fortunately, it seems the price of these control boards has come way down since some of the posts from 2005. I just ordered one from repairclinic.com, and it came to around $72 with shipping. Not as bad as I was expecting!

I will let you know if replacing the control board solves our problem.

Oh, I probably should mention that our dryer played this trick on us several months ago, but it magically started working again later the same day. Have you ever heard of that happening? However, this time it really seems to have a problem.

Thanks for all your help!
Stacy

Hi Stacy,

Yes, the new control board should fix it. Keep us posted.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

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Hi Jake! My fiancé replaced the control board, but the dryer is still shutting off when the PTS button is released. He also said that the board did not appeard burned out at all.

What should we try next? And should we return the new control board?

Thanks again for your help!

Stacy

Hi Stacy, yes you can return the control board, the packing slip that came with it explains how to return it.

Its likely your motor relay is bad then.

Swap your motor relay#1 & heater relay#36 here:
http://content.searspartsdirect.com/lis_png/PLDM/K0406003-00002.png
They are the identical part and same part#.

If the dryer stays running, then you will need to order the relay.

Here's the motor & heater relay for your model:
Manufacturer's Number: 3405281



Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

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Hi Jake,

This may be a stupid question, but by "swapping the relays", do you mean swapping out the wire connections on the relays?

Also, if that works, do we need to order two relays or just one?

Thanks!

Stacy

Swapping means switch the relays, remove the wires from them both and move 1 relay to the other and put the wires back on.

If it works, yes order both relays, as the other relay thats good may go bad done the road.

Jake

__________________
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present

If you need more repair advice help on your appliance, click Here

Look-Up & Order Parts

Shop Home Appliances

Hi Jake,

Ok, so we tried switching the relays, but the dryer did not stay running. What do we try next?

Thanks again for all your help!

Stacy