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Thread: Maytag Neptune drying times -- too long?

  1. #1
    Join Date
    Nov 2007
    Location
    Fort Worth TX
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    Default Maytag Neptune drying times -- too long?

    Model MDE3000AYW
    S/N 11211867UB

    We have a Maytag Neptune electric dryer. We timed it yesterday--it took 2.5 hours to dry a load of jeans. Tried again with a load of towels, same thing. Dryer was set to "Most dry" automatic dryness setting. The clothes, as they come out of the washer, are spun pretty good (not dripping wet by any means, just damp).

    First question is, "is that normal"? We've had this Neptune pair for about 10 years, and we don't remember if it's always taken that long to dry clothes, or if it has slowly started to take more time and we've not noticed til now.

    Second question: We have natural gas already plumbed to the laundry room in our current home--that wasn't an option at our old house--and I'm considering upgrading to a gas dryer in an effort to strike back at high electric rates in Texas. My wife likes the front-loading machines, but we're not married to a brand--what make/models would you suggest we look at? We have a big family, do lots of laundry, so speed, capacity, dependability and energy efficiency (conflicting goals, probably) are highest on our list of priorities.

    Thanks,

    Troy W
    Fort Worth, TX

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    18,147

    Default

    Long drying times can be caused by poor air flow. I would like to suggest removing the vent hose and checking for some sort of restriction. Also check the flapper on the outside vent to be sure it's not stuck. Using gas is more efficent than electric. There is no perfect brand but you might want to look at the Whirlpool Duet.
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  3. #3
    Join Date
    Nov 2007
    Location
    Fort Worth TX
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    Quote Originally Posted by redbeardnmt View Post
    Long drying times can be caused by poor air flow. I would like to suggest removing the vent hose and checking for some sort of restriction. Also check the flapper on the outside vent to be sure it's not stuck. Using gas is more efficent than electric. There is no perfect brand but you might want to look at the Whirlpool Duet.
    Thanks, Rick, I'll check that!! So you'd say that IS an abnormally long drying time?
    Last edited by TroyW; November 23rd, 2007 at 07:40 AM.

  4. #4
    Join Date
    Nov 2006
    Location
    ALABAMA
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    Another thing I would check after the venting is the filter and the electronic sensor strips. If you use softener it can build up on these parts. Take your filter and wash it with warm soapy water and dry it well and put it back in the dryer. Then put some alcohol or white vinegar on a rag/cotton ball and clean the metal sensor inside drum by the door. If there is any build up on those that can keep it from sensing correctly.

    Another thing could be your blower. Is the dryer noisy? If the blower is not turning properly it will cause long dry times. I would also try setting the dryer on the middle mark to dry instead of the more dry just to see if it shortens the times but still dries the clothes.

    Chances are very good though that your vent could be clogged. Either way the filter wash and sensor cleaning can't hurt.

  5. #5
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    Nov 2007
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    Fort Worth TX
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    Quote Originally Posted by wondering View Post
    Another thing I would check after the venting is the filter and the electronic sensor strips. If you use softener it can build up on these parts. Take your filter and wash it with warm soapy water and dry it well and put it back in the dryer. Then put some alcohol or white vinegar on a rag/cotton ball and clean the metal sensor inside drum by the door. If there is any build up on those that can keep it from sensing correctly.

    Another thing could be your blower. Is the dryer noisy? If the blower is not turning properly it will cause long dry times. I would also try setting the dryer on the middle mark to dry instead of the more dry just to see if it shortens the times but still dries the clothes.

    Chances are very good though that your vent could be clogged. Either way the filter wash and sensor cleaning can't hurt.
    Thanks for the reply!! When you say "filter", are you talking about the lint screen? As far as this metal sensor... I've not seen that, can you be more specific about where it is or what it is called on a Neptune, so I can look it up on a parts diagram?

    I didn't think that the vent was clogged, as I check it whenever we pull out the dryer to clean, and it is in good repair with no kinks. However, when I checked the outside VENT (which was an older steel or aluminum hood, not a louvered vent), it was very clogged at that point.

    I did feel like it had "hair dryer on full" blowing capacity when I put my hand in front of it with the dryer running, but then I reached up in there... I pulled out about two softball-size clumps of lightly damp lint by the time I was done. To ensure I got it all, I ripped the hood off the wall, went to Ace and got a new louvered one, and installed it.

    Drying times went from 2.5 hours for towels or jeans down to a measured time of 1.3 hours on one load and 1 hour the next. Much better.

    I'd still like to check this sensor you refer to, though, as my wife does use liquid fabric softeners.

  6. #6
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    ALABAMA
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    Yes I meant lint screen when I said filter-sorry.
    About the sensor--I have a Neptune 4000 and my sensor is on the right hand side of the lint screen and is mounted to the front part of the dryer. It is black plastic with 2 metal strips inside. The wet clothes touch these as they tumble and it "feels" how wet the clothes are and as they dry it "tells" the dryer to shut off that the clothes are dry. This way if they get coated with softener over a period of time they don't feel the clothes as accurately as they did and this could extend dry times. This is called a moisture sensor. It works with the "blinking" lights on the control panel that says moisture monitor. When the load is wetter the top and bottom lights blink but then the bottom only blinks as the load gets drier.
    Also did you try putting the dial on the middle mark? I never use the more dry--in fact I usually use the less dry or a fuzz past that and mine are always dry unless it is something thicker like around the pockets on jeans or something like that. Do you have the metal duct on your dryer?(behind it) I have the semi rigid, that way it can't clog up so much or get mashed when you push the dryer back against the wall. I bet the lint balls you got out of the outside vent was your problem. A friend of mine had gone on vacation for a few days and when they came home the dryer wouldn't work right. He checked his vent (the flap had fell off) and he had a bird nest in his.
    Although we are on the dryer forum I am just curious if you have had any trouble with your washer? I also have the Neptune washer and I had to get the wax motor/board changed out about 2 years after I got it but haven't had any more problems. Kind of afraid the bearings will be next from all I have read about that.
    Hope that you have your trouble solved--at least it sounds like it is better than it was. Just look for the moisture sensor and clean it and you should be fine.Also wash that screen too. I wash mine and clean the sensor stripes about every 6 months. Let me know how it goes.

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