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Thread: Whirlpool RS696PXGQ question

  1. #1
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    Default Whirlpool RS696PXGQ question

    I have a Whirlpool RS696PXGQ and had an E3F2 error code a few months ago. I turned power off for a while and the error went away. The error came back. I disconnected the panel and it went away and worked fine for a few days. Now, the oven won't bake. When I press the bake or broil button, it starts the self clean. I've disconnected the control panel and it still doesn't work. The replacement part is $400 and the oven is $1,000. Does anybody have any recommendations?? It's no longer under warranty.

    Thanks,
    Scott

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Hi Scott,

    Is there another number after the Q at the end of your model#? Please check, its very important.

    Are your sure the error code is E3F2?

    Is it displayed now?

    Press CANCEL. If error code returns after 60 sec., replace
    keypad.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
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    georgia
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    Default

    It's a RS696PXGQ0. Yes, it was e3f2, but it's not displayed anymore.
    Thanks,
    Scott

  4. #4
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    Default

    Thanks Scott,

    Here's the tech. data sheet on it:
    http://www.servicematters.com/docs/w...%203192239.pdf
    It says for that error code, that a key on your keypad is held down too long, or shorted, its likely shorted, other than replacing the control panel keypad assembly nothing else would fix it.

    Here's the cheapest price I found on your control panel keypad assembly:
    Manufacturer's Number: 4451232

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Mar 2008
    Location
    georgia
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    Default

    Jake,
    Thanks for the reply. How can I tell that it's the keypad and not the microcomputer behind the keypad? The company said that once it's installed I cant return the keypad if it's not the keypad that's defective. I want to make sure before I spend $400.
    Thanks,
    Scott

  6. #6
    Join Date
    Aug 2004
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    What company told you that Scott? I will guarantee you will get a full refund if the keypad panel assembly doesn't fix it.

    Don't worry Scott, it will fix it, I've changed these before and its always fixed it.

    There's no other way to test that keypad control panel that I know of.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
    Join Date
    Mar 2008
    Location
    georgia
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    Default

    Hey Jake,
    Thanks for the prompt reply. I ordered the part from repairclinic.com. They will let me return it even ater it's been installed. The lady I spoke w/ at appliance parts pros said once it was opened I couldn't return it.
    How long should the part last? They told me it only had a 90 day warranty. At $400, I'm hoping I won't have to replace it again.

    Thanks again,
    Scott

  8. #8
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Default

    She is wrong, We have a special arrangement with them, the same as we do with Repairclinic, I will contact the owner of appliancepartspro and let him know she needs to be corrected.

    Most all parts nowadays only have a 90 day warranty when you buy them new, but you shouldn't have to worry, the control panel keypad assembly should last for many years to come.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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