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Thread: Whirlpool Duet - Wet clothes at end of cycle

  1. #1
    Join Date
    Apr 2008
    Location
    IL
    Posts
    4

    Default Whirlpool Duet - Wet clothes at end of cycle

    I am trying to troubleshoot a Whirlpool Duet GHW9100LW that has very wet clothes when the cycle is done.
    The size of load doesn't matter. (Same results with any size load)
    I haven't seen any error codes.
    I have cleaned the course filter on the drain pump. I did notice when I did this and went to "Drain/Spin" the speed would initially accelerate and then slow spin and then rock and then slow spin and repeat the rocking/slow spin.
    I ran a Diagnostic Test and everything seemed to be OK (it spun at high speed).
    I am looking for a suggestion on what to do next.
    Thanks in advance

  2. #2
    Join Date
    Aug 2005
    Location
    Milbank, South Dakota
    Posts
    397

    Default

    Hi,

    Check and clean out the trap for the water pump.
    Attached Files Attached Files
    Last edited by ApplianceJunk; May 1st, 2008 at 09:34 AM.

  3. #3
    Join Date
    Apr 2008
    Location
    IL
    Posts
    4

    Default

    Already did that (I have cleaned the course filter on the drain pump.) and backdrained the drain hose and made sure the pump rotated freely.

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,392

    Default

    Does it do this on all loads?

    Does the machine vibrate alot when its spinning slow then high speed?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Apr 2008
    Location
    IL
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    Default

    It is wet on all loads.

    It was vibrating excessively at high speed with loads prior to this being a noticable problem. No excessive vibration noticed lately or when I ran the diagnostic test (unloaded)

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,392

    Default

    Ok,

    Do the shocks all look ok?

    Some other possibilities is the CCU or Motor or Motor controller board.

    How old is your washer? If you don't know, you can post the serial# and I could tell you.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
    Join Date
    Apr 2008
    Location
    IL
    Posts
    4

    Default Culprit identified?

    The shocks seem OK. When I removed the back cover, there was a lot of belt wear. The belt looks like it was centered on the pulley but is now on the inside edge of the pulley and looks like it has worn a groove in the drum. There is a lot of play in the pulley (1/4-1/2") possibly hitting the drum and some rotationally. I am thinking a bad bearing. Does this sound plausible?
    Serial # CSP1510671

  8. #8
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,392

    Default

    Yes, it sounds like your tub bearing is bad.

    Unfortunately, Whirlpool doesn't sell the bearing alone, when you order the outer tub it comes installed.

    On your model#GHW9100LW you should have another number after the W.

    It does make a difference, as they make 2 different outer tubs for this model.

    These tub assemblies are expensive from $250 and up. If you wanted to just replace the bearing alone, I would suggest taking the bearing out of the outer tub(No Easy Task) and taking it to a local bearing shop in your area to see if they can match it up.

    Here is the online repair manual for the Duet:
    http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/eab852a13fbc842085256aa200643dd6/$FILE/Duet%20Job%20Aid.pdf

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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