Social Buttons
Results 1 to 8 of 8

Thread: Kitchen Aid Dispensers not working

  1. #1
    Join Date
    Jul 2008
    Location
    redondo beach
    Posts
    4

    Default Kitchen Aid Dispensers not working

    Model Number: KSCS25FKSS01
    Brand: KitchenAid
    Age: 6-10 years

    Hi, I have a Superba KSCS25FKSS01.
    The ice maker works as it should but it is almost like I do not have any power to the dispenser area, nothing works, not even the light. It started when the ice dispenser stopped dispensing whole cubes and only dispensing crushed and now neither the water or ice work at all. I just put a new filter in and still nothing.
    I took the cover off of the dispenser area and nothing looks broken and the switches do 'click' so I am leaning towards a total power loss to the door.
    What can I check for? If you can help me you are my new best friend.
    thanks

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Hi,

    Take off your bottom freezer door hinge cover and check the Wire harness part #2187667 #11 here: 07-Freezer Door Parts parts for Whirlpool KSCS25FKSS01 - AppliancePartsPros.com

    that comes out the freezer door hole at the bottom.

    I've seen the wires come loose there or get broken.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jul 2008
    Location
    redondo beach
    Posts
    4

    Default

    Hi, just not sure what you want me to do, is the hinge cover on the door or the main unit itself. Do I neeed to take the door off?
    thanks

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    No, don't take the door off, just open both your refrigerator and freezer doors, then take off the plastic kickplate grill on the very bottom, pull it out hard, it just unsnaps, then you can take off the bottom freezer hinge cover to see the wires.

    The kickplate grill is #22 here: 01-Cabinet Parts parts for Whirlpool KSCS25FKSS01 - AppliancePartsPros.com

    Actually on your model, thats the hinge cover itself, so once you pull the kickplate grill you should be able to see the freezer door wires, #16 is your bottom freezer door hinge.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Jul 2008
    Location
    redondo beach
    Posts
    4

    Default

    Alrighty, took off the kick plate and disconected the freezer door harness. All of the wires except for one were cut, not frayed, but look like they had a clean cut. I had to cut off the sheath and there is about an inch or so coming out of the door, so I guess I will try and solder them this weekend unles you have another idea?
    You truly are my new best friend!

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Looks like your not alone, Others have had this issue as well in this thread: Superba no power in door dispenser

    Yours uses the same wiring harness as well, you can order it here:
    Whirlpool 2187667 Wiring Harness - AppliancePartsPros.com


    But do try the soldering first.

    Here's another thread I just found with the same issue too: kitchen aid superba side by side water dispenser

    Jake

  7. #7
    Join Date
    Jul 2008
    Location
    redondo beach
    Posts
    4

    Default

    OK, I soldered the wires back together and it just like brand new. Thanks again for your help!

  8. #8
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Excellent, good job fixing it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

Similar Threads

  1. Replies: 3
    Last Post: September 25th, 2013, 08:43 PM
  2. Replies: 7
    Last Post: May 30th, 2013, 05:07 PM
  3. Whirpool side by side water and ice dispensers not working
    By mblack6 in forum Whirlpool/Roper/Estate
    Replies: 6
    Last Post: February 1st, 2012, 09:25 PM
  4. Problem with dispensers & LED lights are not lit?
    By Whirlpoolgold in forum Whirlpool/Roper/Estate
    Replies: 1
    Last Post: August 4th, 2011, 07:44 PM
  5. Leaking through dispensers
    By joefish in forum Sears Kenmore
    Replies: 2
    Last Post: January 13th, 2007, 12:59 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog Google+ YouTube: ApplianceBlog