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Thread: Door Ice Maker Not Dispensing

  1. #1
    Join Date
    Jan 2008
    Location
    Houston
    Posts
    9

    Default Door Ice Maker Not Dispensing

    Model Number: GS6SHAXMB00
    Brand: Whirlpool
    Age: 1-5 years

    I have a Whirlpool Conquest SxS which recently refuses to dispense any ice. There is no sound when the ice dispenser lever is actuated. The water dispenser works fine.

    I used the in-door ice system manual so graciously provided by this forum but I've noticed some discrepancies between the manual and my ice system. Suspecting that the dispenser motor may be faulty, I removed the panel and discovered that while the manual indicates 5 or 6 wires going to the motor, mine only has four. The wiring is as follows...

    Pin Color

    1. Brwn/Wht
    2. Red/Wht
    3. nc
    4. nc
    5. Gray
    6. nc
    7. Blue
    I get 115VAC when measuring between the Blue and the Gray (pins 5 & 7) when the ice lever is pushed but I get a DC voltage which jumps around .5 VDC and 2.3VDC on pins 1&2.

    Does this sound like a bad motor? Also, where is the rectifier located?

    Thanks for any help you can offer,

    Robert

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,002

    Default

    Hi Robert,


    Here's the data sheet on your electronic dispenser:
    http://adcxns1.whirlpool.com/Service...24-27_UD24.pdf


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jan 2008
    Location
    Houston
    Posts
    9

    Default

    This diagram makes a lot more sense. Let me see what I can do with this.

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,002

    Default

    Ok, sounds good, let us know how it goes.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Jan 2008
    Location
    Houston
    Posts
    9

    Default

    Hi Jake: Motor was just frozen. A quick thaw and a drying out solved the problem. I have ice through the door again;-)

    Thanks again,

    Robert

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,002

    Default

    Good job Robert.

    Here's the ice dispenser motor for your model, in case you need to order it:
    Whirlpool 2252129 Dispenser, Motor - AppliancePartsPros.com

    2252129

    Jake

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