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Thread: GE MONOGRAM Dishwasher Won't Drain

  1. #1
    Join Date
    Jan 2009
    Location
    atl
    Posts
    8

    Default GE MONOGRAM Dishwasher Won't Drain

    Model Number: ZBD6880K10SS
    Brand: GE
    Age: 1-5 years

    Model Number is ZBD6880K10SS. Won't drain. Removed drain hose, removed disposal elbow, p trap, everything is very clean. Sink and disposal work fine. Removed the plastic screen device over the DW drain, removed all the standing water and some amount of crud, but nothing that appeared to be significant enough to prevent drainage. Can see all the way to the bottom of the sump, looks all clear.

    We are in GA, local codes don't require an air gap, and we don't have one. GE Answer Center was a woman reading the manual out loud to me, thanks for the help. I have not yet re-run the DW to see if it works, but again, I didn't remove any debris that was significant enough to cause the no-drain problem. Unit is 3 years old, lightly used family of two.

    Suggestions would be appreciated!

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    73,917

    Default

    Thanks,

    Now when it trys to drain, do you hear the drain motor come on or is it just dead? No noise at all from the dishwasher?

    Your model has a separate drain pump motor, its #325 here: Parts for GE ZBD6880K10SS: Motor-Pump Mechanism Parts

    If that motor is just humming and not draining, then you either have something jammed/clogged in it, or your drain motor is bad.

    Here's the drain pump motor assembly for your model:
    GE WD26X10039 Pump Drain Asm - AppliancePartsPros.com


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jan 2009
    Location
    atl
    Posts
    8

    Default Followup

    It is humming, not dead. How is the pump accessed?

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    73,917

    Default

    You have to take off your lower front access panel #759 here: Parts for GE ZBD6880K10SS: Escutcheon & Door Assembly Parts

    And you may need to remove your outer door panel#711, should just unscrew from the inside door liner.

    If you still can't get good access to it, you may need to pull your dishwasher out, which would require you to remove the water supply line and electrical and drain hose if they are not long enough to pull out with the dishwasher.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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