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Thread: [FIXED] Kenmore 665 heater problem remains after replacing control panel

  1. #1
    Join Date
    May 2009
    Location
    Wichita KS
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    4

    Default [FIXED] Kenmore 665 heater problem remains after replacing control panel

    I have a model 665.16054401 that initially had flashing clean light. I reset that following posts in the forum. Then, the unit wouldn't leave the wash cycle - endless repeating. Reading the forums again, I did these things:
    1. Tried running water hot before starting cycle. Did not solve.
    2. Ran the diagnostics test per instruction sheet found in the base molding of the dishwasher. Noticed that heater element was not heating up. So problem is with heater.
    3. Tested the heater element using a multimeter - it reads 13 ohms, within the range of 10-30 ohms described in the forums. So I assumed the heater element was ok, leading to the last step:
    3. The forums stated the last thing to do was replace the control board if the heater element tested ok. That part is #8564547 from RepairClinic.com (I appreciate the ability to return the part if not needed.) using that part number for reference and installed it.

    However, I continue to have the same issue - unit stays in wash cycle.

    So? Could the heater element be bad, even though it is testing at 13 ohms? What do I do next?

  2. #2
    Join Date
    May 2008
    Location
    on the frying pan
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    184

    Default

    ntc or heater hi-limit thermostat no good. not my brand but look for something stuck underneath, with couple wires connected. jake will know.

  3. #3
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    68,294

    Default

    Hi denbarth,

    Yes, I was thinking possibly the heater hi-limit thermostat like ivoid mentioned, but first feel your heating element all around inside your dishwasher, if you feel bumps on it or pits in it, its definitely your element thats bad.

    Here's the heating element for your model in case you need to order it:
    Manufacturer part number 8537057 is RepairClinic item number 1164450
    8537057

    Because it could show good with the ohm check you did, but with bumps and pits in it, that would make it not get hot.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  4. #4
    Join Date
    May 2009
    Location
    Wichita KS
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    Default re: bumps and pits

    The majority of the surface of the heating element is dark/black/smooth to the touch, but several areas have what appear as a chalky white coating, and those areas, rather than being smooth, are rough like sandpaper. If that qualifies as bumps and pits, then that condition clearly is evident.

    Is there an easy way to test the hi-limit thermostat? Maybe I could exclude that as a possibility, which would again point to the heater elements as being bad?

  5. #5
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Default

    Yes, it sounds like its your heating element, because the whole element should be smooth and not even rough like that.

    The hi-limit thermostat part# 661566 is about the size of a dime, held to the bottom of the tub with a metal bracket. You'll see it, it has two wires on it. Here's how to check it. Take the two wires off, then get your ohm meter and ohm it for continuity, it should read 0-1 ohm.

    The outer door panel comes off for better access.

    Page#17 here tells you how:
    https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/52521bdbd0ef763c85256cbc00520548/$FILE/8178022.pdf
    Fig. 3-7

    Just read step#1 the rest explains how to remove your soap dispenser.

    Number 30 is the thermostat - part# 661566


    Let us know how it goes.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  6. #6
    Join Date
    May 2009
    Location
    Wichita KS
    Posts
    4

    Thumbs up heating element replacement solved problem

    Jake The high limit thermostat checked out ok, so I ordered and replaced the heating element. And that was the solution. The dishwasher is working normally. I returned the control panel. I am thankful for allowing returns, that allowed me to troubleshoot the problem. Thank you for your guidance and expertise.

  7. #7
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Excellent denbarth, glad the heating element fixed it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  8. #8
    Join Date
    May 2009
    Location
    Wichita KS
    Posts
    4

    Default Dishwasher working well; return of part was effortless

    The dishwasher continues to work perfectly; when I shipped the unneeded control panel back, the return credit showed up on my next Visa statement. This has been a very pleasant process.

  9. #9
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Default

    Excellent denbarth, thanks for letting us know about the control panel return satisfaction.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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