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Thread: Cleaning mold from Water Dispenser in GE Arctic Side-by-side

  1. #1
    Join Date
    Aug 2009
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    Rancho Palos Verdes, CA
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    Default Cleaning mold from Water Dispenser in GE Arctic Side-by-side

    Model Number: PSS26NGPCCC
    Brand: GE
    Age: 6-10 years

    I have a GE Arctic Side-by-side, model number PSS26NGPCC with an in-door water/ice dispenser. There is black mold growing all around the ice chute opening, but it is way up behind the lever, so I cannot get to it.

    I think I need to remove the dispenser to gain access but have not found good directions for doing this, so would appreciate some guidance.

    Would also appreciate any other suggestions for the mold issue.

    Thanks.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    67,140

    Default

    Hi,

    I posted the photos to access the dispenser in post#4 here:
    http://www.applianceblog.com/mainfor...ad.php?p=64550

    It may be molding due to a air leak, condensation thus making it mold. Get a flashlight and shine it down through your ice chute and see on the other side if you have light coming out from the ice dispenser door.

    Let us know what you find.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
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    Default

    Jake,

    Thanks very much for the perfect response. Was able to easily remove the panel and clean the entire area around the ice chute door. I tried the flashlight test, but no apparent air leak. I guess I will just have to wait and see if the mold comes back.

    Thanks Again.

  4. #4
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    Default

    Ok, sounds good, glad to help bz21.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Dec 2012
    Location
    Folsom
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    21

    Default

    Hi, Thanks for a great thread. I have the same issue of mold and was also trying to find out how to remove and clean it.
    I seem to be getting a lot of condensation forming on the back wall of the panel in the last few weeks. Enough that we are getting about a tsp. of water a day in the drip tray.
    Can you tell me why?
    Does the panel just pop off by pulling at the bottom outward or do I need to push the little tabs in with a screw driver first? the video made it seem like you can just pull it outward.

  6. #6
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    Default

    Ok, lets make sure you have the exact same model number as the original poster.

    Click here: Appliance Parts at RepairClinic. 125 Brands. 365 Day Returns.

    Then you will see a link that says: Help me find my model number.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    Dec 2012
    Location
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    Default

    The model # is PSS25NGNA BB. I got it from the tag inside. Thank you for responding.
    Click image for larger version. 

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  8. #8
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    Ok Thanks, good photos.

    Looks like your ice door flapper is not keeping a tight seal and causing that condensation, that can either be caused by your solenoid going bad(rusty) or the door flapper seal itself is worn out.

    Usually when either is bad its best to order both parts as they work together.

    Here's the solenoid for your model you can order here:
    Manufacturer Number WR62X10055


    Watch this video:




    Here's the door with seal for your model you can order here:
    Manufacturer part number WR17X11653 is RepairClinic item number 1032671


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
    Join Date
    Dec 2012
    Location
    Folsom
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    Default

    Thanks Jake,

    I did do the flashlight test I read about here and had no light around the flap though. The water seems to be on the back panel and top side not dripping out of the flapper, maybe a little from the tube it's self, not so much a drip as water setting right at the end of the tube. Plus I do NOT have any frost build up on the inside of the freezer or door.

    This may sound funny but last night I was thinking that maybe it is like our windows. See our heater has been out for a week 1/2 so it's been cold outside in the mid 30's at night and 58f in our house in the morning then warming up to 62f by the afternoon. This has caused the windows to become very foggy/wet, I have wiped the water away a couple of times from the windows. So I was thinking last night could this be the case with the refrigerator also. I wiped it down as we manually started the heater today and the house is warm now. I will keep an eye on it and see if that is what caused it.

    But either way I learned how to take it apart to clean it. Thank You.

    Do I just pop the control panel off at the bottom like in the video or use a screw driver in the tabs? If it is using a screw driver do I just pop them off the little tab carefully or push them up with the screw driver?

  10. #10
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    McMullen Valley, Arizona
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    Default

    You just pop it off like in the video, now some GE models have 2 screws at the bottom of that panel, just look underneath and see if yours does, if so just loosen the screws then that panel should pull off at the bottom.

    Yes, the coldness in your house may have caused it, just keep your eye on it now that you have heat.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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