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Thread: Fridge is not blowing cold air when freezer door close

  1. #1
    Join Date
    May 2010
    Location
    Baton Rouge, LA
    Posts
    9

    Default Fridge is not blowing cold air when freezer door close

    Model Number: KSRS27ILSS13
    Brand: KitchenAid
    Age: 6-10 years

    Hello,

    My freezer is working fine. However, my fridge side is not very cold. I noticed fridge is not blowing out cold air through the vent on the top left. If I open the freezer door, I can feel the cold air then blowing through the vent, but if I closed the freezer door, no air is coming out. What is the problem? Please someone help or any suggestion would be appreciated.

    Thanks

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,399

    Default

    Yes,
    Usually when you open your freezer door and the air flows good into your refrigerator section, then you close the freezer door and it stops flowing good, that indicates an ice clog in your return air duct tunnel assembly.

    #4 here is your return air duct louver that unsnaps:
    http://c.searspartsdirect.com/lis_png/PLDM/K0512006-00002.png
    on the the left side wall in your refrigerator section, so you will likely need to remove the middle shelves and lower drawers to access it.

    Clear all the ice out and see if that solves it. You can run hot water down and see if it flows out from the bottom vent, take the shelves out of the freezer, then take the lower back panel off from inside the freezer, then you can see the bottom vent to the right.

    Also look at all the evaporator coils, if those coils are blocked with excessive frost that will cause this issue as well.

    Pull off your air duct#5, just unsnaps. to make it easier to get that lower back access panel#17 off: Air Flow parts for Whirlpool KSRS27ILSS13 - AppliancePartsPros.com




    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
    Join Date
    May 2010
    Location
    Baton Rouge, LA
    Posts
    9

    Default

    Thanks Jack for the reply, I'll give that a try see if resolve the problem.

  4. #4
    Join Date
    May 2010
    Location
    Baton Rouge, LA
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    Default

    Quote Originally Posted by Jake View Post

    Clear all the ice out and see if that solves it. You can run hot water down and see if it flows out from the bottom vent, take the shelves out of the freezer, then take the lower back panel off from inside the freezer, then you can see the bottom vent to the right.

    Also look at all the evaporator coils, if those coils are blocked with excessive frost that will cause this issue as well.


    Jake
    [IMG]file:///C:/Users/JoeVu/Pictures/2010-05-28/112.JPG[/IMG]
    When you said "run hot water down", where am I running the water? Is it the vent from middle of the refrigerator side you are talking about?

    Where is the evaporator coil? In the outside and in the back of the refrigerator?

    Update 1: I took the cover in the back of the freezer out, it look like the bottom 2 coils are covered with ice, not sure why it does that?
    Last edited by sweetvn; May 28th, 2010 at 03:00 PM.

  5. #5
    Join Date
    May 2010
    Location
    Baton Rouge, LA
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    Default

    Update 3: I took the back panel in the freezer out, defrost the evaporator coil, run some water from the bottom vent of the fridge to the freezer side to clear out the ice clog up in there.

    After all that is done, now I can feel the air going out to the top vent of the fridge even the freezer door is closed. That's a good sign. I think it solved my problem, if not I'll be back to update more.

    Thanks for you help Jack.

  6. #6
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    McMullen Valley, Arizona
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    Excellent, good job, sounds like you got it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    May 2010
    Location
    Baton Rouge, LA
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    Update:

    After I clear the air duct return vent, everything is really cooling and especially the fridge side it get very cold, too cold to be exact. I have to adjust the temp on the fridge side to the highest which is 41F and it's still freezing.

    Also after about a month, the freezer side started to build up ice and block the duct return vent again. How can I solve the problem without having to defrost the refrigerator every 2 week or so?

    thanks

  8. #8
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    Which duct is blocked with ice?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
    Join Date
    May 2010
    Location
    Baton Rouge, LA
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    Quote Originally Posted by Jake View Post
    Which duct is blocked with ice?

    Jake
    there is ice deposit at the bottom shelf in the freezer, ice is all over the middle back pane in the freezer, and now ice is blocking the top vent. The fridge is so cold that everything in the fridge is icy.

    Thanks

  10. #10
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    Ok, I really don't know why its doing all this, you likely need to have KitchenAid come out, this one has me stumped. Your having way to many problems with this than I've ever seen before.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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