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Thread: GE Profile DW - Start/Reset button unresponsive

  1. #1
    Join Date
    Jun 2010
    Location
    OHio
    Posts
    1

    Default GE Profile DW - Start/Reset button unresponsive

    Model Number: PDW9880N20SS
    Brand: GE

    We have a GE Profile Dishwasher which is less than 2 years old. Recently its electronic control panel started acting up. It would randomly switch to various washing modes. I turned the circuit break on/off hoping to reset the system. But now the Start/Reset button has become unresponsive. Last time after several attempts and patience it worked once. It is stuck again. No matter how much or how long you press the button, it just wouldn't start. There doesn't seem to be any electronic reset buttons for the panel and there is no help in the manual either.

    Can some help us please?

    Thanks,
    ANS

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,014

    Default

    Its likely the keypad thats bad.

    Manufacturer's Number: WD34X11228

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
    Join Date
    Sep 2011
    Location
    atlanta
    Posts
    1

    Default

    same problem here...just want to make sure. can't afford the circuit board, so hoping it's the keypad.
    GE profile Model # PDW9800N00WW

    buttons work to the left of center, but none on the right side...including (and most importantly) start/reset. we did have some sort of major power surge about the same time it stopped working. have tried switching breaker off, to no avail.

    does that sound like a keypad issue??
    thanks in advance for your time & expertise!

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,014

    Default

    Yes, its the keypad assembly you will need.

    Manufacturer's Number: WD34X11229

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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