Social Buttons
Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: [FIXED] Freezer not staying cold

  1. #1
    Join Date
    Nov 2006
    Location
    texas
    Posts
    40

    Default [FIXED] Freezer not staying cold

    Model Number: KSRB25FKSS03
    Brand: KitchenAid

    Hi,
    I have recently noticed my Freezer not keeping things cold. For example ice cream melting and signficant levels of frost formation. I also noticed that the division between the freezer and fridge when the doors are open is very hot to the touch (never noticed that before). What is going on with this?
    I removed the front grate and noticing blackish stuff inside the tray under the freezer side bottom. Also on the fridge side is full of dust. I assume covering fridge coils?
    Please help so I do not loose all my food.

    thanks,
    mgoogs

  2. #2
    Join Date
    Apr 2009
    Location
    Canada
    Posts
    938

    Default

    when you open your freezer, do you hear a fan running inside?

  3. #3
    Join Date
    Nov 2006
    Location
    texas
    Posts
    40

    Default

    Yes, the fan is running.
    Last night I vacuumed as much of the dust off the coils that I could and this stopped the air from blowing hot, but it has not seemed to change the temp inside freezer. It also now appears that the fridge side is not cooling as well.
    I am noticing some clicking sounds usually 2 that occurs every 1-2 minutes. Not sure what this is?

    mgoogs

  4. #4
    Join Date
    Apr 2009
    Location
    Canada
    Posts
    938

    Default

    Sounds like a compressor or relay problem

    look at this diagram http://www.searspartsdirect.com/part...9048-00011.png

    #28 is your compressor and #12 is your relay..first check if your compressor is running, the fan next to it should also be running

  5. #5
    Join Date
    Nov 2006
    Location
    texas
    Posts
    40

    Default

    Pucara,

    thank you for your replies. The fan to the Rt of the compressor on the freezer side is working, but when I pulled the panel off the back I did not hear anything else working. I assume the compressor then is not running???
    I looked at the diagram you sent and that piece is not making any noise.
    What is the next step here? Not sure of cost of parts and repair? Not sure if this is somthing I can do myself or require professional help?
    Is it something worth it?
    Sears is claiming that for $251 they will come out and fix anything and warranty for 1 year?????

    mgoogs

  6. #6
    Join Date
    Apr 2009
    Location
    Canada
    Posts
    938

    Default

    unplug your refrigerator and take out the relay,,if you know how to use a multimter, check for continuity on the relay,, if not , shake your relay, if it rattles, its probably bad,,, after that we're only left with the compressor itself which is very expensive

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,391

    Default

    Yes, It Sounds like your compressor start device relay is bad.

    Here's a thread on this issue and tells you how to check it, remember to unplug your refrigerator first:
    [FIXED] How to replace a (Whirlpool/Kenmore Model 106) Refrigerator Start Relay

    Here's the one for your model you can order, It comes with complete instructions and tells you what to use:
    Manufacturer part number 8201786 is RepairClinic item number 1177466
    8201786

    A clogged condenser causes it to overheat and break/arc/smoke inside the start relay.

    You just pull the front lower bottom kickplate grille off, just unsnaps, its easier to do with both doors wide open, then vacuum or brush the condenser coils underneath.

    Its recommended to clean the condenser coils every 6-12 months, especially if you have pets that shed hair.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  8. #8
    Join Date
    Nov 2006
    Location
    texas
    Posts
    40

    Default

    Jake,

    Thanks for the detailed info on how to check the start relay and the informing me of the correct replacement part. The relay in fact did rattle when I shook it so I ordered the new part and will try to install when it arrives.
    I will let you know if this fixes the problem

    thanks again

    Mgoogs

  9. #9
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,391

    Default

    Ok, sounds good, let us know how it goes.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  10. #10
    Join Date
    Nov 2006
    Location
    texas
    Posts
    40

    Default my problem solved!!!

    Jake,

    Sorry i took a while to reply. I replaced the switch relay as you recommended and everything is working perfectly.

    thank you again for all your info and help

    Mgoogs

Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 3
    Last Post: November 29th, 2011, 04:13 PM
  2. Replies: 1
    Last Post: August 25th, 2009, 10:02 PM
  3. GE Profile btm freezer not staying cold
    By vtr996 in forum GE/Hotpoint
    Replies: 14
    Last Post: August 1st, 2008, 12:45 AM
  4. # FRS26R4CW3 Freezer doesn’t stay cold
    By vinalexnc in forum Frigidaire/Electrolux
    Replies: 2
    Last Post: November 26th, 2007, 03:36 PM
  5. freezer not staying cold
    By defreib in forum GE/Hotpoint
    Replies: 7
    Last Post: July 28th, 2007, 11:35 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog Google+ YouTube: ApplianceBlog