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Thread: Whirlpool Calypso Washer Will Not Drain

  1. #1
    Join Date
    Jul 2010
    Location
    Pennsylvania
    Posts
    2

    Unhappy Whirlpool Calypso Washer Will Not Drain

    Model Number: GVW9959KQ2
    Brand: Whirlpool

    Our top-loading Whirlpool Calypso washing machine did not drain after the rinse cycle, and then gave the error message that indicates "Long Drain." The machine has been installed and functioning properly for several years, so I do not suspect there is anything about the installation that is causing the problem. In addition, we checked the drain hose and there does not appear to be a kink or clog (at least in the portion that extends from the machine to the wall.) Also, when we removed the hose from the drain and lowered it the floor, the water began to flow, and it emptied almost the entire tub of water.

    Because the water does empty when the hose is lowered to the floor, we suspect that the discharge pump stopped working, perhaps because my husband used too much detergent in the load. This guess seems consistent with the troubleshooting guide in the owner's manual, which suggests that too many suds may cause the pump to stop.

    If indeed the over-sudsing caused the problem, is there anything we can try to get the pump working again? Or is it possible that the suds have ruined the pump entirely?

    Is there something other than sudsing that we should investigate as a possible cause?

    After emptying the tub of the standing water, and placing the drain hose back into the drain, we tired to run another spin cycle, and then another rinse/spin cycle. Both times, the same thing happened: the water was left in the tub, and the "Long Drain" error code was given.

    Thanks for any help or insight you can provide! Your time is much appreciated!

    Erin

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,375

    Default

    Hi Erin,

    Its more likely something is stuck in your water pump, they have made an upgraded pump assembly for these now.

    You'll need to remove the pump and check it.

    Jeff has a good link about these as well:
    http://www.applianceaid.com/calypso.html

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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