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Thread: NEW Water Heater Won't Light (no spark)

  1. #1
    Join Date
    May 2010
    Location
    USA
    Posts
    9

    Question NEW Water Heater Won't Light (no spark)

    Model Number: 153.331472
    Brand: Sears Kenmore

    Just installed a new water heater yesterday.

    However, trying to light the pilot has proven to be a problem.
    [Yes, I've read and followed the lighting instructions]

    I'm looking into the little window into the sealed combustion chamber and am expecting to see a spark when I push the piezo igniter button - but nothing - the chamber remains totally dark.

    When I push in the gas valve and hold it down in the pilot position - I am expecting to hear the sound of gas flowing - but nothing - it's completely silent.

    The manual states that it may take several minutes for air to clear the line before the pilot will light. That being the case, how do I clear the line? Should I hold the valve in the pilot button down position for 4-5 minutes before I attempt to light?

    Is there a way that I can check if the igniter system is working properly?

    I called the Sears Help Line, but they were totally clueless. Their suggestoins were: 1) Maybe it requires external electricity 2) Maybe you need to hotwire it (when I asked what he meant by hotwiring - he said to twist the red and black wires together - Duh...)

    If it's something I need to do, or something I'm doing wrong - so much the better. If it's something that's not working properly - I'd like to get Sears to fix it ASAP.

    Thanks -

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,975

    Default

    Should I hold the valve in the pilot button down position for 4-5 minutes before I attempt to light?
    Yes, some take longer than normal.

    If no luck, definitely call Sears to come out, there will be no charge since its new.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jun 2011
    Location
    NJ
    Posts
    4

    Default

    HI...
    I have no spark either. No gas smell or sound either.
    Then after several attempts to light by following directions on it and clicking the igniniter thing I started to smell gas.
    Does there need to be clear of air lines and some gass in order for the spark to happen?
    This type of thing is something my boyfriend would have taken care of. But now Im trying to figure it out.
    Help me please.
    Thanks In adavnce
    Weatie

  4. #4
    Join Date
    Nov 2008
    Location
    Middle Island ,LI, NY
    Posts
    387

    Default

    Please please furnish the make and model number of the unit in question.

  5. #5
    Join Date
    Jun 2011
    Location
    NJ
    Posts
    4

    Default

    Quote Originally Posted by Icehouse View Post
    Please please furnish the make and model number of the unit in question.
    Its an A.O. SMITH ProMax
    GCV 40 100 is the model

    Thanks so much

    I sure hope you can help me.

  6. #6
    Join Date
    Nov 2008
    Location
    Middle Island ,LI, NY
    Posts
    387

    Default

    Definately clear any "Gas" to prevent problems.
    Leave a window open if possible.
    Sounds like you have a bad igniter so if you can change it yourself fine, however if you cannot it would be adviseable to call a qualified contractor.
    Safety first.

  7. #7
    Join Date
    Jun 2011
    Location
    NJ
    Posts
    4

    Default

    A friend is on his way with one of the thermocouples I read about.
    I cant do it.
    I guess since he already got one and is on his way he wll try that. And if it diesnt fix it then I will find out about getting an ignitor.

    Thanks very much for your help.
    Cross your fingers for me.

  8. #8
    Join Date
    Jun 2011
    Location
    NJ
    Posts
    4

    Default

    He was able to get it going. Now we hope it lights again when it needs to.
    Thanks again for the help.
    Stay cool

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