July 26th, 2010, 06:01 PM
NEW Water Heater Won't Light (no spark)
Just installed a new water heater yesterday.
However, trying to light the pilot has proven to be a problem.
[Yes, I've read and followed the lighting instructions]
I'm looking into the little window into the sealed combustion chamber and am expecting to see a spark when I push the piezo igniter button - but nothing - the chamber remains totally dark.
When I push in the gas valve and hold it down in the pilot position - I am expecting to hear the sound of gas flowing - but nothing - it's completely silent.
The manual states that it may take several minutes for air to clear the line before the pilot will light. That being the case, how do I clear the line? Should I hold the valve in the pilot button down position for 4-5 minutes before I attempt to light?
Is there a way that I can check if the igniter system is working properly?
I called the Sears Help Line, but they were totally clueless. Their suggestoins were: 1) Maybe it requires external electricity 2) Maybe you need to hotwire it (when I asked what he meant by hotwiring - he said to twist the red and black wires together - Duh...)
If it's something I need to do, or something I'm doing wrong - so much the better. If it's something that's not working properly - I'd like to get Sears to fix it ASAP.
July 26th, 2010, 09:17 PM
Yes, some take longer than normal.
Should I hold the valve in the pilot button down position for 4-5 minutes before I attempt to light?
If no luck, definitely call Sears to come out, there will be no charge since its new.
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June 2nd, 2011, 12:15 PM
I have no spark either. No gas smell or sound either.
Then after several attempts to light by following directions on it and clicking the igniniter thing I started to smell gas.
Does there need to be clear of air lines and some gass in order for the spark to happen?
This type of thing is something my boyfriend would have taken care of. But now Im trying to figure it out.
Help me please.
Thanks In adavnce
June 2nd, 2011, 03:12 PM
Please please furnish the make and model number of the unit in question.
June 2nd, 2011, 04:16 PM
Its an A.O. SMITH ProMax
Originally Posted by Icehouse
GCV 40 100 is the model
Thanks so much
I sure hope you can help me.
June 2nd, 2011, 04:37 PM
Definately clear any "Gas" to prevent problems.
Leave a window open if possible.
Sounds like you have a bad igniter so if you can change it yourself fine, however if you cannot it would be adviseable to call a qualified contractor.
June 2nd, 2011, 04:56 PM
A friend is on his way with one of the thermocouples I read about.
I cant do it.
I guess since he already got one and is on his way he wll try that. And if it diesnt fix it then I will find out about getting an ignitor.
Thanks very much for your help.
Cross your fingers for me.
June 2nd, 2011, 07:40 PM
He was able to get it going. Now we hope it lights again when it needs to.
Thanks again for the help.
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