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Thread: GE Profile Harmony WPGT9350C0PL stopped working

  1. #1
    Join Date
    Nov 2010
    Location
    Michigan
    Posts
    8

    Default GE Profile Harmony WPGT9350C0PL stopped working

    Model Number: WPGT9350C0PL
    Brand: GE
    Age: 1-5 years

    GE profile Harmony washer WPGT9350C0PL stops working after doing the initial load sensing and tries to add water with in 5 seconds it shuts off giving an error "A problem has been detected with this unit".

    Tried the diagnostic it says that the "The motor is not rotating properly. Check and replace if necessary". Does any one know what might be the problem? After reading numerous blogs and forums, most of them say it might be the Hall Sensor.

    Any apppliance guru's have had the similar problem fixed. Please help me.

    Thanks.

  2. #2
    Join Date
    Aug 2006
    Location
    NY
    Posts
    630

    Default

    yes hall sensor is common.It sends motor rpm signal to inverter board. It is not sold separately as far as i know. It is part of the Stator-WH39X10004. Resistance should read about 9k ohms between brown and blue wires and also 9k ohms between the brown and red wires.

  3. #3
    Join Date
    Nov 2010
    Location
    Michigan
    Posts
    8

    Default

    Thanks jackofalltrades for your help. I was able to buy the Hall Sensor separately and installed it.
    This is the actual part I installed the same as the one that is part of the stator.

    Hall sensor:
    Rotor Position Sensor 6501KW2001A Order now for same day shipping. 365 day return policy.


    Ran couple of washer loads, it worked without any issues.

    Thanks again.

  4. #4
    Join Date
    Aug 2006
    Location
    NY
    Posts
    630

    Default

    You're welcome. Thanks for the info about the sensor being sold separately .Nice job.

  5. #5
    Join Date
    May 2016
    Location
    New Jersey
    Posts
    1

    Default Not exact, but appears to work

    Quote Originally Posted by tinkooram View Post
    Thanks jackofalltrades for your help. I was able to buy the Hall Sensor separately and installed it.
    This is the actual part I installed the same as the one that is part of the stator.

    Hall sensor:
    Rotor Position Sensor 6501KW2001A Order now for same day shipping. 365 day return policy.


    Ran couple of washer loads, it worked without any issues.

    Thanks again.
    I had intermittent diags telling me the motor was not rotating properly. I suspected the sensor from the start. I did the test listed in the manual... it's funny, you HAVE to have the unit energized to do that test, but no one will say that anywhere, I guess out of fear of litigation. I got inconclusive results, with pulses registering between 4 and 6 volts when spinning the drum by hand.

    I got the part you mentioned; it was not an exact fit for my stator. clipped some tabs, used adhesive to hold it in place. I figure, the first one lasted 16 years, when this one goes, the spousal unit will insist on a new machine.

    Install was easy, 15/16 socket and a 10mm socket did the trick.

    I would recommend removing the old sensor and trying to find a number, then do an Internet search on that part. That would ensure an exact match.

  6. #6
    Join Date
    Nov 2010
    Location
    Michigan
    Posts
    8

    Default

    I live close to repairclinic.com shop, when I told them my GE dryer model number they were able to give me the part! It's a OEM part. Fit like a glove! I just checked the Resistance as jackofalltrades mentioned, it should be 9K.

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