Social Buttons
Results 1 to 4 of 4

Thread: GE glass cooktop pitting

  1. #1
    Join Date
    Jan 2009
    Location
    ri
    Posts
    11

    Default GE glass cooktop pitting

    Model Number: PP989
    Brand: GE

    Hi we just had our 8 year old jenn air glass cooktop replaced 4 days ago with a GE profile glass cooktop. My wife was making baklava for our daughters class project and the honey - sugary - concoction boiled over. she followed the manufacturers direction for cleanup and we are now left with pitts in the surface. Our old top did not have pitts in it - it was cracked so we replaced. Is the pitting normal? Is this a manufacturer issue? Can we repair this? We are pretty discouraged with this unit and would appreciate any advice you can offer.

    Thanks,
    Jon Z

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,320

    Default

    Hi Jon,

    Wait until the glasstop is cool before cleaning. The only exception to this is to remove sugary spills while they are still warm. Wipe up any spills with a clean, wet cloth when the cooktop is cool. The longer you cook with a spill over on the cooktop, the harder it will be to remove.

    To help avoid pitting: Clean up sugary spills as soon as possible. Clean glass while it is still slightly warm. Carefully scrape off sugary spill using a single-edged razor blade in a holder. Be sure the bottoms of pans are clean before replacing on cooktop.
    From: http://www.doityourself.com/stry/inductblack

    Is this a manufacturer issue? Can we repair this?
    Unfortunately, pitting usually is not covered under warranty, never hurts to call GE to ask if they can make an exception this one time.

    Pitting can not be removed. The glasstop would need to be replaced.

    Jake

    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jan 2009
    Location
    ri
    Posts
    11

    Default

    Thanks Jake. Can you tell me if this is merely cosmetic or if there are any safety concerns with cooking on it? As i mentioned, its 4 days old and for $1500 i'd rather not replace it if it's still okay to cook on. The pitted area is the size of a nickle and not very deep or dense.
    Thaks again.
    jon z

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,320

    Default

    Its just cosmetic, no safety concerns at all.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

Similar Threads

  1. thermador glass cooktop
    By dewcool in forum Ranges/Ovens
    Replies: 0
    Last Post: December 22nd, 2010, 05:54 PM
  2. Replies: 0
    Last Post: July 7th, 2010, 01:39 PM
  3. How to replace ceramic glass cooktop on range
    By BillHaftaFix in forum Sears Kenmore
    Replies: 1
    Last Post: December 7th, 2008, 09:59 PM
  4. broken glass cooktop Kenmore elite 790.46373401
    By twosteppers in forum Sears Kenmore
    Replies: 1
    Last Post: August 19th, 2008, 12:10 AM
  5. Ceramic Cooktop Glass Replacement
    By JoeF in forum KitchenAid
    Replies: 5
    Last Post: January 2nd, 2007, 01:03 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog Google+ YouTube: ApplianceBlog