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Thread: whirlpool gold quiet partner iii not draining or washing

  1. #1
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    Jul 2011
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    Louisiana
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    Default whirlpool gold quiet partner iii not draining or washing

    Model Number: GU1200XTKS0
    Brand: Whirlpool
    Age: 6-10 years

    I have a Whirlpool Gold Quiet Partner III, model number GU1200XTKS0. We moved into the house with this dishwasher installed about 3 years ago. It has always seemed loud when it ran. We always used the normal cycle. Two days ago, we noticed that the dishes still were dirty, even though the "clean" light was lit up. Also there was water still on the bottom of the dishwasher. The detergent cup was open, and the detergent was gone. I checked the hose underneath. When I disconnected it from the dishwasher end, water came pouring out. I disconnected the hose at the disposal end. I was able to blow into the hose from the dishwasher end and residual water came out of the disposal end. When the dishwasher goes through a cycle, the loud noise is no longer heard. I was wondering if this seemed like an easy problem to fix, or if I should just go ahead and order a new dishwasher. Thanks.

  2. #2
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    Default

    Ok, Watch this video first:



    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
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    Our chop cover seems a little different, and we having trouble pulling it up. There is nothing to grab to get a good grip to pull up, and there is some sort of tab over where the flapper is, I think. I will try to attach a photo for you to see. Any suggestions?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  4. #4
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    Here's the video on the chopper screen.

    Here's the chopper screen for your model:
    Manufacturer part number 8268383 is RepairClinic item number 830886


    Here's the video to check/change it:



    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
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    Location
    Louisiana
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    Default

    So we were able to get the chopper cover off and clean off the chopper and area near the rubber check valve. While checking out the area, I noticed that I felt a round spongy object floating around inside. I was able to pull out the check valve and it is disintegrated. I can't find the floating piece to verify if it was in fact part of this check valve. I know this check valve is easy to replace, but I am wondering if my cleaning this area and replacing he check valve is likely to fix my original problem of the dishwasher not cleaning/washing the dishes and water collecting at the bottom of the dishwasher.

  6. #6
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    Ok, then its the black rubber check valve thats bad, you'll need to replace it.

    You can order it here:
    Manufacturer Number 8268375


    Watch this video:



    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    Location
    Louisiana
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    Default

    Unfortunately, changing the check valve and cleaning up the stuff stuck around the chopper did not fix the problem. i think it may be more complicated. When I turn on the cycle, water enters and stands on the bottom, and everything gets hot. However, during the wash and rinse cycle, I don't hear much noise and I don't think any more water enters. The detergent cup is opened, but there is residual detergent still in it. After the cycle is "finished," there is a pool of water at the bottom of the dishwasher, and pressing the drain/cancel button doesn't remove any of it. Is this a motor problem?

  8. #8
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    Do you hear the wash motor come on or even just hum after the water fills?

    And again any sounds at all when you press drain/cancel button?

    Its very unusual to have both the wash motor and drain motor not work at all.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
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    Location
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    I do hear a humming noise after I press the drain/cancel button and I think also when it is going through the wash cycle. However, after I press the drain/cancel button, I don't actually hear water going through the hose like running water. I only see water at the bottom of the dishwasher early on, but no water seems to come in again after. I have placed cups on both shelves to see if water collects in them after the cycle. No water accumulates in them. What do you think? Thanks for your reply.

  10. #10
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Ok, then you'll likely need a new sump/motor assembly and a new drain motor.

    Sump/motor assembly:
    The manufacturer has replaced part number 8268422 with this item, part number W10239405. Manufacturer part number W10239405 is RepairClinic item number 1515006.
    W10239405

    Here's the video to change it:




    Here's the drain motor for your model:
    Manufacturer part number 661658 is RepairClinic item number 916417


    Here's the video to access/change it:



    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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