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Thread: Dryer drum not balanced - rubbing on metal panel in one spot

  1. #1
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    Aug 2011
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    Massachusetts, USA
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    Default Dryer drum not balanced - rubbing on metal panel in one spot

    Model Number: DPSE810
    Brand: GE
    Age: 1-5 years

    My GE (DPSE810) electrical dryer was making a horrible, metallic scraping sound. I took off the front and top panels, turned the drum with my hand and quickly found the source of the noise: The drum was scraping against the small, front flap of the left side body panel. There is some give and if I push the drum towards the back while I turn it - no noise.


    So is there a part that keeps the drum in place - so that it doesn't scrape against the panel? Or is it just a question of obtaining a level balance on the floor?


    Someone I asked (who has not seen the dryer) said I should replace the rear drum bearing. But that sounds like the answer to a mechanical problem. THis is DEFINITELY simply an issue of the drum rubbing/grinding on one place in the front.
    Would a new rear drum bearing prevent that? Can you tell me what the rear drum bearing actually does? And would it be evident the part needed replacing if i uncovered it - would it be worn down? (I haven't removed the drum yet)


    The four plastic drum slides are only very slightly worn. I can replace them, obviously, but I find it very hard to believe those thin little strips are responsible for keeping the drum balanced as it spin (but I'm really an amateur here.)


    Any advice would be greatly appreciated.
    Thank you SO, SO much for your time and expertise!

  2. #2
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    Jul 2006
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    Murray, Utah, United States
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    Default

    Quote Originally Posted by roughpix View Post
    There is some give and if I push the drum towards the back while I turn it - no noise.
    You shouldn't be able to push the drum back. The person you asked is correct. Here is your part
    Drum Bearing Kit WE25M40 Order now for same day shipping. 365 day return policy. RepairClinic.com
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  3. #3
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    Default

    Thank you so much! That certainly answers that.

  4. #4
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    Default

    You're so welcome!
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
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    Location
    Massachusetts, USA
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    Default Drum Bearing Kit

    So, I've removed the old drum bearing and I have to say -- it looks exactly like the new one. There is no damage, and barely any wear that I can see. But that's what people say my problem is, so... Before I put the new one on, can someone tell me: Do I need to tighten the large bolt on it so it isn't able to slide at all? (Hope that question makes sense - in both the old, and the new piece, there is much play on the piece that kinda looks like a top (Don't know exactly what you call it)).

    Any help?
    Thanks!

  6. #6
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    Default

    Click image for larger version. 

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ID:	2647Click image for larger version. 

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    These two photos show what I mean - there's a lot of play there. Am I supposed to put it on like this, or tighten it down first?
    Thanks!

  7. #7
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    Location
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    Default Ugh - new drum bearing in, still scraping...

    So now, I've put the new drum bearing in and it the dryer was fine... for awhile. Now, it's scraping again. If I lift up the front of the dryer, it stops (because the drum slides to the back
    and stops scraping against the front).

    So I'm guessing I was supposed to tighten the large nut on the bearing so it isn't able to slide at all? (I tried on the old piece after I put the new one in, but couldn't get it budge it - even using a serious heavy duty vice)

    Or maybe this is just a question of setting the balance on the floor a little askew, so that the front is higher than the back?

    Help?! Please?

  8. #8
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    If all it takes is raising the front legs to make it stop rubbing, do that first.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  9. #9
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    Location
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    Default

    Quote Originally Posted by roughpix View Post
    So now, I've put the new drum bearing in and it the dryer was fine... for awhile. Now, it's scraping again. If I lift up the front of the dryer, it stops (because the drum slides to the back
    and stops scraping against the front).

    So I'm guessing I was supposed to tighten the large nut on the bearing so it isn't able to slide at all? (I tried on the old piece after I put the new one in, but couldn't get it budge it - even using a serious heavy duty vice)

    Or maybe this is just a question of setting the balance on the floor a little askew, so that the front is higher than the back?

    Help?! Please?
    Wow, same exact problem on the same model. I purchased the drum bearing kit mentioned by Rick but it didn't resolve the issue. Any other advice? Many thanks!

  10. #10
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    Default

    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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