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Thread: Kenmore SxS not getting cold after power surge

  1. #1
    Join Date
    Jun 2005
    Location
    Glastonbury, Connecticut, USA
    Posts
    25

    Default Kenmore SxS not getting cold after power surge

    Model Number: 253.51699103
    Brand: Sears Kenmore
    Age: 6-10 years

    Guys, we were hit with Hurricane Irene and lost power for a few days. I borrowed a generator to keep the fridge going, but upon plugging it in, my fridge immediately made a clicking sound and had the smell of burnt electrical coming from inside. Now that power came back and I plugged it back into the house wiring, the lights still come on, the coil fan is spinning and the compressor is warm to the touch. There is no frost on the coils. The fridge does cool slightly, but no where near what it should be...maybe 50 degrees at the most, the freezer side is cold at the bottom, but no where near cold enough to make ice. I thought the compressor start relay may be bad, but it does not rattle when shook. Any ideas? Is it shot? Though this is really nice fridge, it is almost a 10 years old, I dont want to spend big bucks to fix it.
    TIA

  2. #2
    Join Date
    Jun 2005
    Location
    Glastonbury, Connecticut, USA
    Posts
    25

    Default

    More info, Compressor is vibrating...ice and water dispensers work (but no ice obviously). Very odd...

  3. #3
    Join Date
    Jun 2005
    Location
    Glastonbury, Connecticut, USA
    Posts
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    Default

    OOOps...there is no frost on the coils under the fridge (accessed from the back), that is the fan that is also running. I dont know whats going on inside on the cooling coils.

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    67,130

    Default

    Remove the lower back access panel inside the freezer and look at your evaporator coils to check the frost pattern, normal would be just a thin layer of frost on ALL the coils.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  5. #5
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    67,130

    Default

    We've had a couple members put their refrigerators on a generator since Hurricane Irene and they are experiancing the same issue, its best not to put refrigerators on generators, but just get about 20 pounds of dry ice before the Hurricane comes and that will keep it cold for about 5-7 days.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  6. #6
    Join Date
    Jun 2005
    Location
    Glastonbury, Connecticut, USA
    Posts
    25

    Default

    Well, it seems like the fridge is cooling, but the air is just not circulating thru the freezer or fridge side. Its cool at the bottoms of both compartments. Ill pull the inside panel off and see whats going on inside. Seems like a bad circulating fan or something? Is there a control board for this piece? I wish I had the advice earlier regarding fridges not being used on generators, here I thought I was being smart...

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    67,130

    Default

    Once you get access to it from the video below, feel the motor and see if its warm, if so and its not turning then its bad.

    Unplug the refrigerator first!

    Evaporator Fan Motor 5303918549 Order now for same day shipping. 365 day return policy. RepairClinic.com

    Watch this video to access/change it:






    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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