Social Buttons
Results 1 to 4 of 4

Thread: Samsung RFG 297 ice-maker not working

  1. #1
    Join Date
    Nov 2010
    Location
    Novato, ca
    Posts
    18

    Default Samsung RFG 297 ice-maker not working

    Model Number: RFG 297
    Brand: Samsung
    Age: Less than 1 year

    Hi, I have a Samsung RFG297 and the ice maker is not working. Still under warranty and the same tech has replaced the ice-maker 3 times. The water dispenser works fine, plenty of volume. Pushing the test button on the side of the ice-maker seems to activate the solenoid briefly but not lon enough to fill the tray. It seems that there are 2 solenoids involved, 1 next to the water side and 1 below by the tubing connection. I was told that there is a sensor in the tray, furthest from inlet to tell when full. Is the solenoid at fault or the control board (there are 2)?

    Thanks for your help
    Larry

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    70,652

    Default

    I'm not familiar with any of the Samsung appliances, hopefully another tech. or member can assist you.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jun 2011
    Location
    Danville, California
    Posts
    451

    Default

    Have the technician return and test the ice fill water valve by disconnecting the water line from the discharge side of the valve and press the test button on the ice maker. When the icemaker calls for water, place the water valve into a container and watch the volume of water coming out. If the water flow is very slow, replace the water valve. If it looks good, then have the tech search for a possible kink in the plastic water line.

    Hope this helps.
    Appliance Repair Tech
    LG Authorized Servicer
    Danville, California

  4. #4
    Join Date
    Feb 2010
    Location
    Canadia
    Posts
    7

    Default

    There's an air vent behind the ice-bucket where the cold air blows out. It is the cold air drawn in from the freezer via air duct. The tech. should check the vent behind the ice-bucket and also check the vent inside the freezer compartment. The freezer evaporator cover has 2 fans also, 1 for the freezer itself and the other for pushing the air up the air duct into the ice-maker room. There is a temperature sensor on the ice-maker and cold air has to register for it to start making ice, hope it helps.

Similar Threads

  1. Replies: 2
    Last Post: August 17th, 2011, 05:25 AM
  2. Samsung Ice Maker Clumping/Leak?
    By azjacket in forum Samsung
    Replies: 2
    Last Post: July 23rd, 2011, 03:54 PM
  3. Samsung Ice Maker Frrezeup
    By GerryJune in forum Samsung
    Replies: 6
    Last Post: June 17th, 2011, 04:40 PM
  4. Replies: 2
    Last Post: March 13th, 2010, 09:34 PM
  5. Samsung Refridgerator RS2533SW - Ice Maker broken
    By danhustonii in forum Samsung
    Replies: 0
    Last Post: January 2nd, 2008, 01:19 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog Google+ YouTube: ApplianceBlog