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Thread: Maytag MDB5601AWQ - drain motor hums but will not drain

  1. #1
    Join Date
    Nov 2011
    Location
    Iowa
    Posts
    5

    Default Maytag MDB5601AWQ - drain motor hums but will not drain

    Model Number: MDB5601AWQ
    Brand: Maytag
    Age: 6-10 years

    My Maytag diswasher works fine except it will not drain at the end of the wash cycle. I tried the "rinse only" test and I can hear the drain motor hum but nothing happens. I tried the maual test and again the motor hums but doesn't drain. I ran the field test and the blinking lights indicate there is a Turbidity Sensor error. Are these two things related? What should I do?

  2. #2
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    12,186

    Default

    Hi,

    Check the drain pump, either jammed or bad...

    Click image for larger version. 

Name:	01079514.jpg 
Views:	28 
Size:	6.8 KB 
ID:	3160 Pump assembly

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    Nov 2011
    Location
    Iowa
    Posts
    5

    Default Thanks for the quick response

    How do I get to the drain pump? Do I have to pull the dishwassher out?

  4. #4
    Join Date
    Oct 2004
    Location
    Ontario, Canada
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    Default

    Most times we don't have to pull out the unit, odd time we would have to. Remove power, remove lower access panals and the pump is normally on the back right.
    how to remove the access panals on a dishwasher for service Maytag Frigidaire GE Kenmore Whirlpool Inglis D&M

    #14 is the drain pump....


    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
    Join Date
    Nov 2011
    Location
    Iowa
    Posts
    5

    Default

    I did remove the two panels underneath the door so I can see all the parts but since they are under the unit I'm not sure how I get to any of them. Is there a manual that gives me step by step instructions for cleaning and/or removing this pump? Sorry for being a bit challenged in this area. Can't afford a repairman right now.

  6. #6
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
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    Default

    Not that I am aware of, a copy....

    1. Disconnect power to the machine.
    2. Remove Support and Toe Panel. (See paragraph FrontSupport and Toe Panel removal).3. Disconnect lead wire from Pump Assembly.4. Disconnect drain hose from Pump Assembly.5. Remove Torx™ screw through bushing in PumpMounting Plate.
    6. Rotate Pump Assembly to unlock from Tub.

    Drain Pump
    The Drain Pump will drain water from the Dishwasher invarious cycles. If a failure is suspected, the entire Pump
    Assembly needs to be replaced.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    67,131

    Default

    Here's the repair manual for your model that will show you how on section 5-34:
    www.applianceblog.com/manuals/16021814.pdf

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  8. #8
    Join Date
    Oct 2004
    Location
    Ontario, Canada
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    12,186

    Default

    A little bit older models on the manual but very similier
    Same blurb I copied

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  9. #9
    Join Date
    Nov 2011
    Location
    Iowa
    Posts
    5

    Default Thanks - Jeff and Jake. I'll give it a try!

    Quote Originally Posted by Jake View Post
    Here's the repair manual for your model that will show you how on section 5-34:
    www.applianceblog.com/manuals/16021814.pdf

    Jake

  10. #10
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Default

    Sounds good, keep us posted.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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