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Thread: Oven not working - burners are, broiler is

  1. #1
    Join Date
    Dec 2011
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    Inland Empire
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    Default Oven not working - burners are, broiler is

    Model Number: KGST307HWH9
    Brand: KitchenAid
    Age: 6-10 years

    My range oven stopped working. The burners work great, the broiler works as well. Had the gas company out and found that they oven ignitor isn't getting any power. The fan for the convection won't spin either.

    The control panel still works and displays just fine.

    Any ideas?

    Thanks for your help.

  2. #2
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    Did the gas company use a volt meter to see if the oven ignitor is getting 120 volts when the oven is ON?

    You can't just assume you have no power to the oven ignitor if it doesn't glow orange when the oven is ON.

    First check for 120 volts with a volt meter at your oven igniter while the oven is on. If you have 120 volts at the oven igniter and the oven igniter doesn't glow orange, then yes the oven igniter is bad.

    Here's the oven igniter glow bar for your model, in case you need to order it:
    Manufacturer part number 9782065 is RepairClinic item number 910020
    9782065

    The oven igniter terminals are under the oven in the very back, so you'll need to remove your storage drawer and get a flashlight and put your meter leads on the terminal ends of your oven igniter.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
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    Milbank, South Dakota
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    The oven igniter terminals are under the oven in the very back, so you'll need to remove your storage drawer and get a flashlight and put your meter leads on the terminal ends of your oven igniter.
    I have found a non-contact voltage detector pen works great for quickly checking to see if you have voltage or not at igniters.

  4. #4
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    Interesting AJ, can you post it here so I can see?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
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    Milbank, South Dakota
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  6. #6
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    Trouble with them is you must be experienced enough to know the pen only shows "line" and not "power" which is across 2 wires.....can get line but no nuetral = no power.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  7. #7
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    Aug 2005
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    Milbank, South Dakota
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    Quote Originally Posted by jeff1 View Post
    Trouble with them is you must be experienced enough to know the pen only shows "line" and not "power" which is across 2 wires.....can get line but no nuetral = no power.

    jeff.
    Guess that is true, I don't use it as often as my meter, but do find it handy.
    Can't think of a case were it ever failed me because there was no neutral, but it could happen.

  8. #8
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    Another problem is 220 volts....many say "I have power" and they don't cause they used the light stick and one line is open but feedback through something like a heating element will show light on both lines.
    I agree it is a handy tool, just not for the average DIY'er.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  9. #9
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    Dec 2011
    Location
    Inland Empire
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    Default Volt meter used

    The guy from the gas company did use a volt meter. In addition, the fan on the convection oven usually goes one straight away and it doesn't even fire up.

    I'll test it myself at the terminals and see.

    Thanks for the help everyone.

    JTF

  10. #10
    Join Date
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    McMullen Valley, Arizona
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    Yes, I've never seen one of those before AJ, thanks for posting a picture to it.

    I found the tech. sheet for your model here:
    www.applianceblog.com/manuals/Tech_Sheet_9754241.pdf
    Looks like on this model you have a thermal cut-off fuse, if that fuse went out, that would not allow power to your bake glow bar.

    Click here:
    KGST307HWH9
    Diagram#1 Part location#17 is your thermal fuse, you can ohm that for continuity, unplug your range first, or turn the breaker off, then ohm it.

    Looks like its located under the control panel.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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