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Thread: He3 Elite Kenmore Washer excessive vibration and noise

  1. #1
    Join Date
    Dec 2011
    Location
    Savannah, GA
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    3

    Default He3 Elite Kenmore Washer excessive vibration and noise

    Model Number: 110.45872400
    Brand: Sears Kenmore
    Age: 6-10 years

    *Model Number 110.45872400* My front loader washing machine shakes, hammers and vibrates to the extreme during the spin cycle. It also makes a small rubbing noise when in the wash cycle. The drum spins easily by hand with a slight rub point. This all started at once and sounded like it would self-destruct, so I shut it down immediately. Is this something that a homeowner can repair or is it left only for repair service? Any information....tips, techniques, etc. would be greatly appreciated.
    Last edited by islandboy4147; December 22nd, 2011 at 06:07 PM.

  2. #2
    Join Date
    Aug 2005
    Location
    Milbank, South Dakota
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    397

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    Your model number is missing three digits.

    Were can I find my model number?
    Last edited by ApplianceJunk; December 22nd, 2011 at 06:10 PM.

  3. #3
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Default

    Possibly your shocks, rear drum bearing, or inner tub spider arm is broken.

    Take the front bottom panel off first and check the shocks for excessive play.

    Here's the shock absorber for your model:
    Manufacturer's Number: 8182703

    8182703

    You would need to order 4 if you plan on doing this yourself.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  4. #4
    Join Date
    Dec 2011
    Location
    Savannah, GA
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    Default

    Thanks for the help and part identification. I plan to take a look at this and see if it's something I can handle on my own. I'll let you know how things go.

  5. #5
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    Ok, if the four shocks are fine, then the problem is either your rear tub bearing or inner tub spider support arm or arms are broken, check your warranty for both, some have a 10 yr. warranty on the outer tub assembly and a lifetime warranty on the inner tub.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  6. #6
    Join Date
    Dec 2011
    Location
    Savannah, GA
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    Default

    Just an update on my problem. The Sears tech finally showed after 2 weeks (1st week cancellation due to illness & India customer service automatically put me out an additional week). Upon arrival, he checked the drum for slop and immediately told me the bad news (rear bearing/shaft) to the tune of $1300. This machine was an '03 model and looked showroom perfect in and out. The tech told me there was a 5 year warranty. Two people in the household and no abuse to the unit. I was informed this is not an unusual problem inherent to all front loaders. Needless to say how disappointed I am. Of course they still charge the service call to deliver the bad news. The only consolation was a partial reimbursement pending a new purchase from Sears. When we bought it, we paid $900+ to only last this long. I've had enough of Sears & Kenmore products for the time being, so I made another choice of machines...Maytag. I feel it's a crap shoot either way if front loaders are of vulnerable design failure in this area. I only wish I could use a top loader, but cannot due to space limitations.

  7. #7
    Join Date
    Aug 2005
    Location
    Milbank, South Dakota
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    I've had enough of Sears & Kenmore products for the time being, so I made another choice of machines...Maytag.
    Your old sears/kenmore was manufactured by Whirlpool, same as your new Maytag. So in the end you ended up giving your money to the same people anyway.

  8. #8
    Join Date
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    McMullen Valley, Arizona
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    The tech told you wrong, you have a 10 yr. warranty on the outer tub assembly which includes the bearing, and Lifetime Warranty on the inner tub which includes the shaft, here's your manual, read the warranty on the warranty page:
    http://www.managemylife.com/mmh/lis_...M/L0502228.pdf

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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