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Thread: State Select Water Heater Reset Button Tripping

  1. #1
    Join Date
    Dec 2011
    Location
    Raleigh,NC
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    9

    Default State Select Water Heater Reset Button Tripping

    Model Number: ES650DORS
    Brand: other
    Age: 1-5 years

    I have a hot water heater that we have to reset the red button every other day. I am thinking that it could be that the water temp is set too high. I adjusted the upper water temp control, but didn't do the bottom at first. The water heater went longer without needing to be reset, but then it tripped again. I now adjusted the bottom temp down to the same level as the upper temp control. Hopefully this will work, but if it does not, should I then replace both thermostats? The only other item that I read that could be causing this would be the elements themselves, which involves draining the unit. Just want to make sure that I am on the right track.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    70,644

    Default

    Seen this many times, usually you just need to replace the upper thermostat assembly.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
    Join Date
    Dec 2011
    Location
    Raleigh,NC
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    Default

    Jake:

    I replaced the upper thermostat and it worked for about a week and is now tripping again. Should I replace both upper and lower to rule both of them out. I turned the water temp down to make sure I didn't have it set to high, but that didn't help. Thanks for your help.

  4. #4
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    Dec 2011
    Location
    Raleigh,NC
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    Default

    One more question. When resetting the upper thermostat, should I be turning off the switch on the electrical panel, then resetting and then turning the switch in the electrical panel back on. Or should all I have to do is hit the red reset button on the upper thermostat? Not sure if it would make a difference or not.

  5. #5
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Yes, then replace the lower thermostat as well.

    One more question. When resetting the upper thermostat, should I be turning off the switch on the electrical panel, then resetting and then turning the switch in the electrical panel back on. Or should all I have to do is hit the red reset button on the upper thermostat? Not sure if it would make a difference or not.
    Its best to turn the breaker off first, then reset.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  6. #6
    Join Date
    Nov 2008
    Location
    Middle Island ,LI, NY
    Posts
    387

    Default

    The question is why is it tripping ? You might be wise to install a GFI circuit breaker
    Retired US Army Refrigeration Specialist
    Retired NYC Board of ED Refrigeration Teacher
    HVAC/R and Building Maintenance Instructor
    NATE Certified Proctor

  7. #7
    Join Date
    Dec 2011
    Location
    Raleigh,NC
    Posts
    9

    Default

    Jake/Icehouse:
    I replaced the lower thermostat, and still the upper thermostat (which I replaced to begin with) is still tripping. I have attached an image of both thermostats so that you can see how they are wired. This is frustrating because I am renting the house, and the owners live out of town and haven't been much help. When it first happened they told me that it would trip every once in awhile and to just reset it by turning the breaker off and then hitting the reset button and then turning the breaker back on. Originally, this would only last for a few days and then it would have to be reset again. Needless to say, something is not right. The only thing that I can think of is that the hot water heater is not wired correctly. When I replaced the thermostats, I rewired them exactly the way that I found them. Based on the pictures, do you think they are wired correctly? If so, do you think it is an electrical issue with the power to the hot water heater?
    Attachment 3847

  8. #8
    Join Date
    Dec 2011
    Location
    Raleigh,NC
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    9

    Default

    Forgot lower thermostat

    Click image for larger version. 

Name:	Lower Thermostat.jpg 
Views:	509 
Size:	52.1 KB 
ID:	3848

  9. #9
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    Dec 2011
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    Raleigh,NC
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    Just in case the first picture did not go through of the upper thermostat.

    Click image for larger version. 

Name:	Upper Thermostat.jpg 
Views:	504 
Size:	53.2 KB 
ID:	3850

  10. #10
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Yes, the wiring looks fine, but those wires are awful thin wires, never seen that thin of wires used on water heaters. What gauge wire is it?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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