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Thread: Kitchen Aid Dishwasher Starts, runs for a short period, stops, drains and powers off

  1. #1
    Join Date
    Jul 2008
    Location
    Ottumwa, IA
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    5

    Default Kitchen Aid Dishwasher Starts, runs for a short period, stops, drains and powers off

    Model Number: KUDS30IXBT1
    Brand: KitchenAid
    Age: 1-5 years

    My dishwasher has an intermittent problem. Sometimes it will start normally, run for a short period, then the start/resume light begins flashing and the cancel/drain light comes. Once drained, both lights go out. Then I am unable to restart the dishwasher unless I first open the circuit breaker for 10 seconds and then close the circuit breaker. Following this procedure, I can usually restart the dishwasher and it will run normally. This occurs every few days. Any ideas?
    Last edited by Jake; February 18th, 2012 at 01:13 PM. Reason: Corrected model#

  2. #2
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    Aug 2004
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    McMullen Valley, Arizona
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    Default

    Please recheck your model#, nothing comes up on that one.

    Click here to locate it: Help Me Find My Model Number - RepairClinic.com

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
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    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
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  3. #3
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    Jan 2012
    Location
    Nashville, Tn
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    KUDS30 I..... Whirlpool is having some trouble with these machine controls. If you enter the diagnostics, you can read the error code. 6-1, 6-4, 6-..... according to the tech I spoke with at Whirlpool, any one of the 6 codes can shut down the DW. So, does the machine syphon? Usually after the first few min, the DW will drain and refill. During the refill, if you have a syphon condition, the motor senses low water (assumes a leak or some such issue) and shuts down. Over sudsing from wrong chemicals or excessive detergent will also shut it down. Depending on when it was built (serial # sequence), there may be an updated control if you don't have a sudsing or syphoning situation.

    JB

  4. #4
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    I missed a number on the end of the model number. It is Model # KUDS30IXBT1 and serial number F05301196.

  5. #5
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    How do I enter the diagnostic mode?

  6. #6
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    There should be a tech. data sheet behind the very bottom access panel below your door, it will tell you how to run the diagnostic mode.

    But you need to check out what JBall said first, if you don't have a sudsing or siphoning situation then its the control board.

    Here's the control board for your model you can order here:
    Whirlpool W10380685 Electronic Control Board - AppliancePartsPros.com


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    Jul 2008
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    Ottumwa, IA
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    Ok I have gone through and checked all of my plugs and wires. It looked like the AC line input wires might have been a little loose. I discovered two minor leaks while under the dishwasher. One appears to be coming from the Float assembly and the other appears to be a leaking inner door door seal. Two questions:

    1. How do I remove the float? Do I just pull straight up on the float?
    2. Does the door have to be removed from the dishwasher to replace the inner door seal or do I just have to remove all of the screws around the perimeter to get to the seal? If the door has to be removed, what is the procedure for removing it?

    Thanks, Jim

  8. #8
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    To remove the float, you have to remove the nut underneath the tub where the float stem goes down to make contact with the float switch, then the float will pull up, look here:

    The nut is #12 here: Fill, Drain and Overfill parts for KitchenAid KUDS30IXBT1 - AppliancePartsPros.com


    Here's the door gasket for your model:
    Whirlpool W10300924 Gasket - AppliancePartsPros.com


    No, you don't remove the door.

    DOOR GASKET
    The Door Gasket provides a seal between the Door and
    the Tub.
    Removal
    1. Open Door.
    2. From either corner, pull gasket up and out of tub
    recess.
    Replacement
    1. To ease installation, wet gasket with water.
    2. Starting in the lower right corner, Gently work gasket
    into the recess of Tub up the right side.
    3. With other end, place gasket flush with the Tub in
    lower left corner.
    4. Gently work gasket in to the recess of the Tub, up the
    left side, and across the top.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
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    Arizona
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    Model Number: KUDS30FXWH0
    Brand: KitchenAid
    Age: 18 months

    DW starts, fills, runs, drains -- but not often enough to complete a cycle. This problem started out being intermittent, then suddenly went to chronic. Unlike jha52, I can restart without cycling the power, but it still does not run correctly the next time. Dishes are damp & clean light is off. I have tried several different cycles. Customer error codes are 6-1 & 6-2, Service error code is 6-4. Float valve moves okay & clicks. I checked for siphoning and backflow of drain. I did not go through the other checks because those tasks complete normally at least once (well, all except for the heated dry segment, which I typically do not use -- but many times, the detergent hasn't even been flushed out of the dispenser well, so I know that it fails before the dry segment).
    It appears that I still have a warranty on parts only, but based on the time required to get through diagnostics and reports in other posts, I fear I am still looking at a labor bill of >$200. An added 20% after only 18 months?
    Quite disappointing for an expensive, premium model after only 18 months -- about $50 PER MONTH? Maybe I should have bought a Bosch?

  10. #10
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    There is a service bulletin on this issue, I'm attaching it below.

    I'd contact KitchenAid and let them know about this and they will likely send a new control board for free to you.

    Here's the control board for your model:
    Whirlpool W10380685 Electronic Control Board - AppliancePartsPros.com


    Jake
    Attached Files Attached Files
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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