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Thread: GE Front Load Washer Not completing loads

  1. #1
    Join Date
    Apr 2012
    Location
    California, Maryland, United States
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    Default GE Front Load Washer Not completing loads

    Model Number: WCVH6800J1WW
    Brand: GE
    Age: 1-5 years

    Discovered yesterday that my washer is suddenly not completing loads, not agitating. Since I found an incomplete load in the washer that we had forgotten, I tried to run that load again, two different times. Selected normal load, extra rinse, it filled, then paused indefinitely at 55 minutes, drained. Second time, it paused indefinitely at 44 minutes, drained. Tried to run a basket clean load and it filled, the pump kicked on, it drained, then it paused and would not restart. After some sleuthing, we found the tech repair manual. Checked the belt, it was fine. Ran the following diagnostics. (Accidentally changed the model id during t01, but changed it back, so hoping that didn't do any damage.)

    t02 - returned an error code E22. We followed the checks for E22. The valves were fully open. Water strainers were clean. Inlet hoses clean. No leaks. Tested the coil resistance. Both valves came up with 1368 ohms, which is over the range listed in the manual, but both were exactly the same. If there was some sort of failure, would they both fail identically? Also, ran a hot load and a cold load and both are putting out 123v AC.

    Also ran t04, t05, t10 and t11. They all ran fine.

    Later, we ran t06. It displayed E for empty upon first press of Start, but did nothing else. Press Start again and it did fill to main level, but did not display nl. Press Start again and it did nothing (did not fill to overflow and drain.)
    Ran t07. It displayed 100 for temperature, filled to main level, but did nothing else. Did not display rising temp, so we weren't sure if the heater was on or not.

    We're stuck at this point. According to t02 and our subsequent checks, we should be replacing the solanoid valve assembly, but we don't think it's bad because of the results of our checks. We aren't sure what the results of running t06 and t07 mean. It seems to be filling just fine, it just doesn't seem to know what to do once it fills.

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
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    Replace the water valve and see if that works. The electronic control checks the resistance of the solenoids and not whether it works or not.
    Water Inlet Valve WH13X10023 Order now for same day shipping. 365 day return policy. RepairClinic.com
    Click image for larger version. 

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    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  3. #3
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    Apr 2012
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    California, Maryland, United States
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    Replaced water valve. Checked for leaks and such, plugged in and ran a Basket Clean load. Same thing happened--washer filled, as soon as the water clicked off, it drained completely, pump ran for a few minutes, then the cycle paused itself. Went back into the Tech troubleshooting and ran t02 again and got the exact same error code. So, obviously our solenoids were not bad in the first place.

    A little miffed that we just wasted $50 to replace a part that was never bad in the first place, but now wondering, what next? Ran a couple other tests, t03, t04, t05...just for sport, but they were all just fine...What now?

  4. #4
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    If you got it from the link I gave you, return it for a refund. Before you do that, remove power from the machine for a minute. Re-enter test mode and press and hold the start button for 3 seconds.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
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    When you press Start/Pause in t02, it displays the most recent error code. Keep pressing Start/Pause, it can store up to 10 error codes. There must be more error codes because t06 and t07 tests didn't make it. What "tech repair manual" did you find? And where did you find it?
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  6. #6
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    California, Maryland, United States
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    Unfortunately, I went shopping around for a better price and got it from another online dealer...novice mistake I guess...

    So, we removed power for a minute, re-entered test mode and pressed and held the start button for 3 seconds. Didn't do anything. Out of curiousity, what was it supposed to do?
    Ran a basket clean load, thinking maybe it was supposed to reset the system, like a reboot, but the cycle did the same thing as before.

  7. #7
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    Apr 2012
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    California, Maryland, United States
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    Nope, no other error codes, just E22... The "tech manual" we found was in a plastic ziploc bag taped on the front of the washer under the panel under the washer drum door. It says "For Service Technician Only--Do Not Remove or Destroy." It has wiring diagram and how to get into the test mode and get back out and what any error codes mean with troubleshooting steps. But, no other error codes have shown up, we've followed the instructions and pressed start/pause multiple times in t02, E22 is all that shows up.

  8. #8
    Join Date
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    Murray, Utah, United States
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    Ohm out the new water valve you just got. Let's make sure it's good first. Then enter test mode and run t01 let's see what you get there first. Then run t06 t07 t08 and t09. When you run test t06 you push the start and the pump runs and E is displayed. Only push start once and it will start to fill. When it reaches Foam level it will display F, when it reaches main level will display "nl" and briefly display "of" when it reaches over flow level. Then pumps the water out and displays E. Listen for the water. If the test doesn't go exactly like I said it should, stop don't run any thing else and exit the test mode.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  9. #9
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    I just found this thread where 2 members said they found a hole in the pressure switch hose that caused this same issue: FIXED Washer stops mid cycle

    WH41X10129 HOSE - PRESSURE

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  10. #10
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    Murray, Utah, United States
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    I have got to use that google more! OK, I added it to my list! Hmm.. My list says; Use google more or the handymen get shipped to Canada.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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