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Thread: Whirlpool washer WTW4800XQ0 lid won't stay locked

  1. #1
    Join Date
    Jan 2012
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    Antioch, California, United States
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    Default Whirlpool washer WTW4800XQ0 lid won't stay locked

    Model Number: WTW4800XQ0
    Brand: Whirlpool
    Age: 1-5 years

    Our washer lid won't stay in the locked position after pressing the start button. The green fill light will come on, and a few clicks will happen like it is going to start the fill process and then red lock light goes off. I'very tried holding down the start button to reset, unplugging for a few minutes and retrying, but still it doesn't stay locked.

    Thanks

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    Default

    Hi Patrick,

    This is a new model that I have not worked on as of yet. Its a Whirlpool Vertical Modular Washer.

    I have been researching this model online and the most common part to go bad with this issue your experiencing now is a bad lid lock switch.

    I located a service flash for this issue here:
    Lid Lock may break if the customer tries to raise the lid when locked.

    I was able to locate the repair manual for this model:
    www.applianceblog.com/manuals/W10329932.pdf


    Here's the lid lock switch for your model you can order here:
    Door Hook W10404050 Order now for same day shipping. 365 day return policy. RepairClinic.com


    Watch this video:



    Jake
    Appliance Repair School 1987-1988
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  3. #3
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    thanks. I'll give this a try and report back

  4. #4
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    Default

    Ok, yes please do.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
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    Just a note of thanks. I got my part today. Installation took about 30 mins and was extremely easy. The lock stays lock now and we have clean clothes again.

  6. #6
    Join Date
    Aug 2004
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    Excellent Patrick, glad to hear the new latch lock assembly fixed it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    Jan 2012
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    Antioch, California, United States
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    Well I spoke too soon. After the first load worked, we tried a second load. The washer displayed the same symptoms: A click of the lock engaging, the initial engaging of the drum drive (I assume this it what is happening), and then after a few seconds the lock light goes out. The green fill light stays on.
    I'm not sure this helped, but I turned the other control knobs and after resetting the lock a couple of times we were able to run a second load. After the second load we haven't been able to get another load to work

  8. #8
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    Unplug the washer for 5 minutes, then try.

    If that doesn't resolve it read that manual there is a calibration section in there, you may need to recalibrate your washer.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
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    Antioch, California, United States
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    Howdy Jake. Finally had to wash some clothes today, so I tried to get into diagnostic mode to do the calibration you suggested. I could never get the mode. I then noticed that the manual link provided didn't cover my exact model as listed on the cover page. I wondered if the steps to get into the diagnostic mode on this model might be different than: Full Left - 1R - 1R - 1R - 1L -1R on the cycle knob.

    Good new though. After mucking with the knob and trying to start the washer, it did start.

  10. #10
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    Yes, I noticed your exact model# was not covered in that manual, but that was the only manual I could locate that came close to your model.

    Ok, so now its working good?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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