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Thread: Ice maker is working but not making ice?

  1. #1
    Join Date
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    Default Ice maker is working but not making ice?

    Model Number: TFX25JR
    Brand: GE
    Age: 6-10 years

    My uncle has had this fridge for a while but is wanting to hook the ice maker up so that he'll have some extra ice around the house when he needs it. I'm not sure of the exact age of the fridge, I saw a date but can't remember where it was, but I do know it is a Double Door, GE, TFX25JR.

    Here's what I know so far:
    The valve seems to be working just fine. I've taken it off and hooked the water line to it and then connected a jumper wire to it to see if both valves are working and they are. The water dispenser hose is broke up front before going into the door so I have unplugged it from the valve so nobody tries to get water from the door and have water going everywhere on the floor.

    The line going from the valve to the ice maker is not blocked or frozen over as it was removed, cleaned and checked out.

    The ice maker goes through the motions of cycling and acting like it is making ice, but it gets no water to the ice maker?

    That is my problem though of not getting any water to the ice maker to actually make ice? I'm not sure what controls that part of the process but I'm hoping you can help me out with this problem.

    I know in the past when I've had troubles, it's normally the ice maker, the infared sensor(this one doesn't have that though), and I think on this fridge I have now, putting a new control board in it made the ice maker seem to work better all together. This unit is older though so I'm not sure what is the issue at hand.

    Thanks,
    Charlie

  2. #2
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    Default

    The ice maker supplies the water valve with the 120 VAC needed to open it during the last few seconds of the harvest cycle. The best way to check it is to use a VOM and insert the meter probes into the two wires on the solenoid. Force the ice maker into a harvest cycle and watch for the correct supply voltage.

    Ice Maker Assembly WR30X10093 Order now for same day shipping. 365 day return policy. RepairClinic.com
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  3. #3
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    Thanks Rick for getting back to me. I'm a little confused though with what to do. Are you saying to remove the two wires from the solenoid and then test it when it is trying to work or are you saying to leave the wires connected and put the probes on them and force it to attempt to work.

    Also, how do you go about forcing the ice maker into a harvest cycle?

    Thanks again,
    Charlie

  4. #4
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    Yes, take the two wire connector off of the ice maker solenoid on the water valve and put your meter probes in the connector, one on each wire. You just want to know if it's getting the 120 VAC needed to open the valve. The ice maker mold needs to be around 35*F. Unplug the refrigerator/remove power for about 6 or 7 minutes to give the pressures a chance to equalize. If the compressor is not running when you unplug it, just wait 30 seconds. To start the harvest cycle or put the ice maker into service mode, restore power to the refrigerator. You have 15 seconds to push the ice maker feeler arm to the "in" position and release it to the "out" position three times and three times only. The harvest cycle should start. The heater will come on for twenty seconds. You should see a 120 VAC reading on your meter for about five seconds at the end of the harvest cycle.
    OWNER RICK'S APPLIANCE REPAIR
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  5. #5
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    Just a little more help Rick and I think I'll be good. You say I have 15 seconds to push the feeler arm. Is this the arm that turns the ice maker on and off? Also, you say to push it to the in position and then out three times? Is that like pushing the arm up and down three times?

    You talk about the compressor is not running when you unplug it, just wait 30 seconds, when do you wait these 30 seconds? Are you saying if it was not running, then I don't have to wait the 6-7 minutes and can just wait 30 seconds.

    I'm sorry for the confusion but just want to make sure I have this right.

    If there is no voltage or there, then that means the ice maker is bad I'm assuming and it will need to be replaced to make ice?

    Thanks Rick,
    Charlie

  6. #6
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    Quote Originally Posted by snowcrash View Post
    Is this the arm that turns the ice maker on and off? Is that like pushing the arm up and down three times?
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    Quote Originally Posted by snowcrash View Post
    just wait 30 seconds, when do you wait these 30 seconds? Are you saying if it was not running, then I don't have to wait the 6-7 minutes and can just wait 30 seconds
    I had a feeling That would confuse you. New step #1: Remove power from refrigerator minimum five minutes then restore power. The 15 seconds starts now.


    Quote Originally Posted by snowcrash View Post
    If there is no voltage or there, then that means the ice maker is bad I'm assuming and it will need to be replaced to make ice?
    Correct
    OWNER RICK'S APPLIANCE REPAIR
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  7. #7
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    Sorry Rick but I thought I had figured it out but just wanted to make sure. The ice maker that is in it I guess is the original one and it doesn't look like the replacements of today.

    Here is what I got out of the test: I put my meter on it and and I had like 28-30 volts. It never would zero out for some reason. Everytime the icemaker tried to make ice or harvest, the volts just stayed the same.

    So an ice maker should definitely fix my problem of not getting 120 volts to tell the water valve to send water?

    THanks,
    Charlie

  8. #8
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    I ordered one earlier so I hope this solves my uncle's ice making issue!

  9. #9
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    That should fix it.
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