Results 1 to 6 of 6

Thread: whirlpool refrigerator not cooling properly

  1. #1
    Join Date
    May 2012
    Location
    california,usa
    Posts
    3

    Default whirlpool refrigerator not cooling properly

    Model Number: ET8MHKXMQ04
    Brand: Whirlpool
    Age: 1-5 years

    I have issues with the regridgerator cooling properly. I know the reason for this is because I keep getting ice build up on the vents in the back of the freezer. What I dont know is the reason for the ice. The freezer will keep things frozen but there are times when I open it and it has a large amount of water droplets on the top of the freezer that is not frozen then I will open it up some time later and the droplets are frozen. I have defrosted 3 time but I keep getting the same results. Any help would be appreciated.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,417

    Default

    That usually indicates you have an air leak, check both of your door gaskets for rips or cracks in them.

    Here is a good example:

    fridge doors, door gaskets, doors not closing, how to change a door gasket, door gasket tips
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    May 2012
    Location
    california,usa
    Posts
    3

    Default

    No leaks gaskets look perfectly fine, this appliance may be 7 years old but we have only started using it when it was new about 2 years ago (came with new mobile home)

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,417

    Default

    Ok, then I really don't know what may be causing this then without being there at your house with you to look at it.

    You'll likely need to get Whirlpool to come out to see whats going on.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    May 2012
    Location
    california,usa
    Posts
    3

    Default

    Could it possibly have something to do with the frost free feature? Maybe defrosting for too long creating melted ice on the top which runs down to the vents that push cold air into the fridge then refreezing once it turns back on?

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,417

    Default

    I think I remember now that I ran into a couple of these that were doing this problem in 2005.

    I found the service bulletin on it here:

    Excessive frost and ice in Whirlpool refrigerators
    Models: 18 – 22 cu. ft. top mounts with serials beginning EE, EF,
    EG, EH, EJ, EK, EL, EM, EP or ER.
    THE typical customer complaint is frost in the back of the
    freezer section. Ice and frost will accumulate on the air tower,
    evaporator cover and on packages stored in the freezer. The
    basic cause is excessive moisture in the fresh-food section from
    heavy usage or high ambient humidity or both.
    Remember, some moisture buildup and frost is normal with
    high temperature/humidity conditions as well as heavy usage.
    There is, however, an air tower heater kit (part #8201701)
    to address ice buildup on the air tower only. The air tower heater
    kit is designed to reduce ice and frost on the air tower itself.
    Here’s the step-by-step:
    1. Install the heater kit per specific kit instructions.
    2. If the model has an ADC (adaptive defrost control), cut and
    tape the brown lead to the ADC in the control box. The ADC will
    default to eight hours of compressor run time between defrosts.
    3. Set the freezer compartment control at “1.”
    4. If ice is present on the freezer ceiling, seal the freezer liner
    to the cabinet with RTV silicone part #482338.

    Your model does NOT have an ADC, so skip step #2.

    You can order it here:
    Whirlpool 8201701 Heater - AppliancePartsPros.com


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

Similar Threads

  1. Magic Chef Refrigerator Not Cooling Properly
    By Jthurman21 in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 1
    Last Post: May 6th, 2012, 05:10 PM
  2. GE Arctica Refrigerator/Freezer Not Cooling Properly
    By Barbara1 in forum GE/Hotpoint
    Replies: 3
    Last Post: April 25th, 2011, 11:40 AM
  3. Admiral refrigerator not cooling properly?
    By KRP in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 3
    Last Post: August 23rd, 2010, 12:30 AM
  4. FIXED: Admiral refrigerator not cooling properly
    By jennidbell in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 3
    Last Post: January 19th, 2009, 11:33 AM
  5. Refrigerator not cooling properly
    By delroy in forum Refrigerators & Freezers
    Replies: 1
    Last Post: August 6th, 2006, 11:28 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!
Facebook Page: ApplianceBlog Twitter: ApplianceBlog Google+ YouTube: ApplianceBlog